- Newegg Inc. (Diamond Bar, CA)
- …degree preferred but not required). + Minimum 5 years of experience in customer service operations, contact center analytics, or systems administration. ... including configurations, permissions, integrations, and troubleshooting. + Administer all Customer Service business systems user accounts and provide… more
- Leidos (Indianapolis, IN)
- …Conduct regular content audits to ensure relevance, accuracy, and effectiveness + Analyze customer feedback and contact center data to identify content gaps, ... agents + Coordinate with quality assurance teams to review agent interactions, identify recurring knowledge gaps, and update content...VOIP telephony, and ACD systems + Understanding of call center workflows, KPIs, and metrics such as customer… more
- Mass Markets (Wichita, KS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Las Cruces, NM)
- …partner in the industry. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire ... possess a strong work ethic. A background in call center customer service or sales...and techniques + Possess practical conflict resolution skills (both customer and agent conflict) + Possess time… more
- Mass Markets (Killeen, TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- HCA Healthcare (Jacksonville, FL)
- …regarding patient needs for medical transportation. This position will use customer service skills and professional communication standards to positively ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...telephone and personal contact with all of the call center ' customer groups (ie physicians and their… more
- TEKsystems (Honolulu, HI)
- Description We are seeking customer -focused, detail-oriented, goal-driven Service Consultant (Call Center Agent ) to join our Call Center Team. This ... career growth! This position is located in the Kamehameha Industrial Center in Kalihi. Skills customer service , data entry, communication and people skills,… more
- HCA Healthcare (Plano, TX)
- …and objectives are met + Function as both an Assistant Nurse Manager and Transfer Center Agent when delegated as such + Implement and manage processes that will ... in you as an Assistant Nurse Manager Patient Logistic Center ? At Medical City Plano, you come first. HCA...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center...skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist… more
- US Tech Solutions (East Syracuse, NY)
- …thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are ... seeking a motivated, process-oriented individual in our Customer Care Center to support our customers...per day while maintaining a positive/responsive attitude with the customer * Excellent customer service … more