- RWJBarnabas Health (New Brunswick, NJ)
- …multi-line telephone, and other web-based application software. This position requires superior customer service skills, the ability to think critically and make ... applications and hospital EMR + Able to meet the agent productivity standards as set by Transfer Center...all customers of RWJ Barnabas Health with an excellent service experience by consistently demonstrating our core and leader… more
- University of Washington (Seattle, WA)
- …the department is required to undergo. The NM actively participates in outstanding customer service , including service to patients, families, physicians, and ... **Job Description** **UW Medical Center - Montlake Campus** has a leadership opportunity...stewardship of scarce resources. The NM is the change agent for the assigned areas of responsibility and is… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center...skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist… more
- NTT America, Inc. (Chicago, IL)
- …office. **Minimum Requirements** -A minimum of 3 to 5 years' experience in a contact center and/or customer service environment. -High school diploma or GED ... organization, apply now. We are currently seeking a Call Center Senior Representative to join our team in CHICAGO,...over the phone or email. + Respond to and service customer calls via an inbound ACD… more
- Atlantic Health System (Summit, NJ)
- …to convert insight into action. The ideal candidate is a data-savvy change agent who is passionate about healthcare, brings structure and clarity to complex ... + Design and implement structured improvement systems that integrate voice-of-the- customer feedback, top-box performance metrics, and equity benchmarks + Collaborate… more
- Antech Diagnostics (Lake Success, NY)
- …Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary ... role will focus on delivering actionable insights into business performance, agent productivity, quality assurance, workforce management, and customer … more
- Aston Carter (Salem, OR)
- …and interpersonal communication skills. + Strong time management skills. + Experience in customer service and/or sales phone roles. + Satisfactory computer and ... Job Title: Contact Center Sales Inbound/Outbound II Job Description We are...are seeking dedicated phone agents to handle outbound prospective customer leads through our dialer system. The primary role… more
- Kelly Services (Franklin, TN)
- …management, workflow management, and process improvement abilities. + Knowledge of customer service , consumer affairs, customer satisfaction, marketing, ... a proactive and professional Senior Planner for Vehicle Connected Services Contact Center Operations. This role is critical in monitoring and managing vendor… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …**Job Functions:** + Architect and deploy customer solutions using advanced Contact Center , Self- service bot, and Communications Platform as a Service ... and data systems. + Integrate AI-driven automation and machine learning models to enhance Customer and Agent Experience (CX and AX). + Implement and manage… more
- UPMC (Harrisburg, PA)
- …position requires the ability to multitask, identify and escalate concerns, maintain great customer service , and foster the intersection for patient access to ... We are a transfer center , and capacity management team for all of...transfers, as well as all direct admissions for any service line from any source for all 7 UPMC… more