- Mass Markets (Killeen, TX)
- …experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in ... to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Applied Materials (Austin, TX)
- …new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips ... benefits (https://hrportal.ehr.com/applied/) . Job Summary: The Director of the Sourcing Center of Excellence (SCoE) is a strategic enabler responsible for… more
- Precise Systems, Inc. (Oxnard, CA)
- …(NSWC PHD) in support of the MK 41 Vertical Launching System (VLS) In- Service Engineering Agent (ISEA) Systems Engineering Branch . This full-time, in-office ... have demonstrated and perfected our ability to manage the customer 's needs, no matter how complex - offering exceptional...position provides VLS engineering support in execution of the in- service engineering agent tasking across the VLS… more
- Precise Systems, Inc. (Oxnard, CA)
- …(NSWC PHD) in support of the MK 41 Vertical Launching System (VLS) In- Service Engineering Agent (ISEA) Systems Engineering Branch. This full-time, in-office ... have demonstrated and perfected our ability to manage the customer 's needs, no matter how complex - offering exceptional...position provides VLS engineering support in execution of the in- service engineering agent tasking across the VLS… more
- Camping World (Greenville, NC)
- …as a mentor and subject matter expert, providing advanced support on complex customer service and technical issues. + Conduct calibration and alignment sessions ... this role, you'll serve as a key operational leader, supporting both the agent and leadership levels to ensure service excellence, performance consistency, and… more
- Datavant (Des Moines, IA)
- …CCaaS and UCaaS environments to support Datavant's vision of intelligent, self- service -driven customer interactions. You will collaborate across engineering, ... Telecom CCaaS Engineer with deep expertise in cloud contact center platforms and a passion for AI-driven automation. In...solutions that put AI at the core of the agent and customer experience. **What You Will… more
- Sprinklr (MA)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Sprinklr (NY)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... points, and operational context. + Define solution blueprints for LLM and agent -based workflows aligned with customer requirements. **Productization & Delivery… more
- The Hartford (Red Bank, NJ)
- …acts as the gatekeeper between the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new ... aggregates etc.) + Serve as a point of contact for brokers and provide optimal customer service experience on behalf of the company + Careful adherence to… more
- Regions Bank (Atlanta, GA)
- …agent deals **Skills and Competencies** + Ability to provide excellent customer service + Demonstrates knowledge of commercial credit, regulatory (including ... for syndicated loans, often with Regions serving as the agent bank + Understands the risks associated with closing...needs and identifies opportunities to improve and resolve client service issues related to the extension of commercial credit… more