- Commander, Navy Installations (Virginia Beach, VA)
- …conducts business 7 days per week, up to 14 hours per day, 365 days per year. Customer service is of the foremost importance in this position and front desk ... Beach, VA. The purpose of this position is to perform front desk and/or reservation functions. Responsibilities Receives requests and processes reservations within… more
- TekSynap (Washington, DC)
- …in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). + ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- TEKsystems (Sierra Vista, AZ)
- …+ Documents all customer interactions within a ticketing system. Skills Help desk support, Troubleshooting, Customer service , Service desk ... 365, Ticketing system, Phone support Top Skills Details Help desk support, Troubleshooting, Customer service ,...Qualifications + This candidate is required to obtain a Security Clearance and/or have an active Secret Security… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... printers, and other network peripheral devices + Provide quality customer service and support for designated equipment...walk-up requests for IT support as part of a Service Desk operation + Ensure all time… more
- BAE Systems (Anniston, AL)
- …work orders in Microsoft Service Manager or other CDP provided work order/help desk ticket system. + Generate and maintain an accurate and current log of all ... citizen + Able to pass DHS background and financial security investigation and obtain public trust clearance + Must...+ 1 years working experience in Tier 1 Help Desk support services + Proven working knowledge of Microsoft… more
- General Dynamics Information Technology (Chantilly, VA)
- …TO SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and ... None **Job Family:** Help Desk **Skills:** Active Directory (AD),Help Desk Support,Technical Support **Certifications:** Security CE + - Comptia CERT… more
- Leidos (New Orleans, LA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... enterprise network. What will you do as a Help Desk Support Representative? You will serve as the initial...relevant experience **_Preferred Qualifications_** **:** + Experience in IT customer service including two (2) years of… more
- Red River (Chantilly, VA)
- …a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team ... at the Service Desk . This position will handle technical...developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email… more
- ProSphere Tek (San Antonio, TX)
- …CRM, & HP Asset Manager], evidenced by experience or prior training, working with customer service (phone, live chat, email, fax, and/or remote assistance). + 1 ... + years of progressively more responsible experience in a Microsoft customer service computer support environment supporting a large critical environment and… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- …Tigerpaw (or any CRM package), GPS, ACD, and other system processes. + Answer the customer service and help desk telephone lines with professional telephone ... Tier 2 Help Desk Technician Beltsville, MD 20705 Clear Connection is...roles and responsibilities. Responsibilities: + Handle all aspects of customer service at CCI as well as… more