- Cognizant (Phoenix, AZ)
- …AZ** **Mandatory skills:** Atleast 2 years Work experience in supporting service desk (Preferable experience in managing a team that supports IT hardware, IT ... Skills** . Work experience in supporting service desk . Good communication skills and customer ...document records at the same time . Collaborate with Team Leads in terms of Service Outages… more
- TEKsystems (Frankfort, KY)
- …of experience in a help desk or desktop support role. + Strong customer service skills and a professional, patient demeanor. + Ability to communicate ... Service Desk Technician Intermediate Level |...Ability to work as part of a collaborative, fast‑moving team . Work Environment + Highly customer ‑ service… more
- Insight Global (Denver, CO)
- …who will be responsible for overseeing, training, and developing the day-to-day operations of the service desk team to ensure KPI targets are met in ... tools like IT Glue, and familiarity with RMM platforms. Strong understanding of service desk operations and ITIL concepts, particularly service operations.… more
- CACI International (Oklahoma City, OK)
- …of Service Desk Managers and Technicians focused on service delivery, improved efficiency, and ensuring high-quality, customer -focused support. The ... Enterprise Service Desk Manager Job Category: Information...and system users. **Responsibilities:** + Overseas the delivery of customer -centric IT Service Management (ITSM) to a… more
- The Yarrow Group (Jackson, WY)
- …embrace the Mountain Modern Motel service culture. You will oversee the front desk team , acting as a role model, sharing your expertise and continually ... quick, efficient manner to maintain a high level of customer satisfaction and quality service . + Make...engineering to process guests' requests. + Oversees the front desk team members to ensure efficient and… more
- University of Rochester (Brighton, NY)
- …other IT teams. Reviews tickets to determine appropriate transition of work between Service Desk team members. Identifies opportunities for process ... Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR -...for customers across IT areas that are received via Service Desk intake mechanisms, such as … more
- CACI International (Oklahoma City, OK)
- …and ensure consistent service quality and knowledge growth across the team . + **DoD/DAF:** Leverage knowledge of the customer 's mission, user needs, ... Enterprise Service Desk Lead Technician Job Category:...5 years of relevant experience) + Demonstrated commitment to team success, with a strong desire to mentor, support,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... MINIMUM QUALIFICATIONS: + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or… more
- HTC Global Services Inc (Troy, MI)
- Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, ... employing high degree of customer service , clinical knowledge within acute and...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous… more
- HealthFitness (Cambridge, MA)
- …+ Leverage outstanding interpersonal skills to drive member retention and deliver meaningful customer service in a heavy customer -facing role. Ensure all ... proudly managed by HealthFitness, is seeking a **Lead Front Desk Attendant** to join the team on...school diploma or GED and 2+ years of in-person customer service experience. + OSHA compliant Adult… more
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