- Intuit (Tucson, AZ)
- …future problems. + Assist in hiring, training, and preparing Service Desk technicians to respond to customer questions and complaints and troubleshoot ... is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee...in a high-pressure environment. + Exceptional customer service orientation. + Experience working in a team… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …description:** We are seeking a highly motivated and customer -focused IT Service Desk Manager to lead our IT Support Team . This is a hands-on leader ... problem, and request management. + Monitor service desk metrics (response times, resolution rates, customer ... team + Lead, mentor, and develop the service desk team to deliver… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …improvement, and alignment with program objectives. **Key Responsibilities** + Manage overall service desk operations and team performance + Provide ... The Service Desk Manager is responsible for...and best practices. Works closely with stakeholders, customers, and service providers to ensure customer satisfaction, continuous… more
- CUNY (Bronx, NY)
- IT Support Assistant Hourly ( Service Desk Support Assistant) **GENERAL DUTIES** IT Support Assistants support routine operations and problem resolution of ... -oriented, and transparent management of computing, data, network, and telecommunications, Service Desk , multimedia and applications and web resources that… more
- Intuit (Tucson, AZ)
- …execute tasks in a high-pressure environment. + Exceptional customer service orientation. + Experience working in a team -oriented, collaborative environment. ... **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with...problems. + Assist in hiring, training, and preparing Help Desk technicians to respond to customer questions… more
- Indy Gov (Indianapolis, IN)
- Customer Service Unit Paralegal -Front Desk & Solution Center Print (https://www.governmentjobs.com/careers/indianapolis/jobs/newprint/5128416) Customer ... is to seek a just and fair outcome. The Customer Service Unit Paralegal will aid the...highly professional attitude and appearance. Must be a positive team player and work well with others including other… more
- EPS Corporation (Dahlgren, VA)
- …Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in support of Industry, Federal, or Department of ... Customer Technical Support Specialist (Help Desk )...investigation(or ability to obtain). + Excellent communication, problem-solving, and customer service skills. + Ability to work… more
- Parsons Corporation (Centreville, VA)
- …Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representatives** to join our team ! In this role you will get to ... 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible to a worldwide...such as JIRA and Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer… more
- TEKsystems (Portland, OR)
- …system support). Core Skills + Help desk support + Service desk operations + Troubleshooting + Customer service + Technical support Additional ... Service Desk Technician Entry Level |...Desk Technician is responsible for delivering a positive customer experience by professionally and efficiently handling incoming support… more
- TISTA Science and Technology (MD)
- Overview TISTA is seeking a full-time Service Desk Team Lead to provide oversight and leadership to the NIA Service Desk across all tiers, providing ... hands-on Tier 3 support, and leading a team to resolve complex technical challenges. This role involves...in a customer -facing technical support role, including Service Desk /Help Desk /Desktop support. +… more