- System One (Spring Grove, PA)
- …provides high-quality support to internal customers through the IT Service Desk . The role includes proactive customer assistance, analysis of service ... Job Title: Service Desk Analyst Location: Spring Grove,... service requests within SysAid. * Demonstrate strong customer service , communication, and documentation skills. *… more
- GovCIO (Boise, ID)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile...Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation… more
- TekSynap (Glynco, GA)
- …**Overview** We are seeking a Service Desk Leadto join our team supporting a government customer . TekSynap is a fast-growing high-tech company that ... service desk activities,makingadjustmentsasnecessary to improve service levels. + Manage and develop a team...to streamline service management processes and enhance customer service . + Coordinate with IT teams… more
- TEKsystems (Seneca Falls, NY)
- …and attention to detail. Skills Help desk , Help desk support, Service desk , Troubleshooting, Customer service , Windows 10, Active directory, ... seeking a detail-oriented and customer -focused IT Help Desk Technician to join our team . This...system issues, managing Active Directory tasks, and ensuring excellent customer service in every interaction. This is… more
- General Dynamics Information Technology (Washington, DC)
- …Family:** IT Infrastructure and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery,ITIL Framework,IT Service Desk , Service ... some of the most complex government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for a career where your growth is just… more
- CAI (Jackson, MS)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Nuvance Health (Danbury, CT)
- …a high level of customer awareness and focus by communicating regularly with other Service Desk team members and IT teams 6. Accurately enter all calls ... feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If... service skill. 6+ months' experience in a customer service position; previous help desk… more
- CACI International (Sterling, VA)
- …knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting multiple ... CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with...Incident Management + Experience leading a large 365x24x7 on-call service desk team supporting multiple… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across ... incident management. This includes logging, triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with… more
- General Dynamics Information Technology (Arlington, VA)
- …At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional ... easily understood. You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness,...a team that supports and operates 24x7x365 Service Desk . + Analyzes and recommends alternative… more