- Insight Global (Camden, NJ)
- …to learn, excel, and grow on this team with excellent communication and customer service skills coupled with an understanding of the importance of service ... client of Insight Global is looking to hire a Service Desk Technician to join their Integrated...level 1 support and triage Excellent face to face customer service and communication skills Experience or… more
- GKN Aerospace (Muncie, IN)
- …where you can take your career. Job Summary The Service Desk Analyst is a customer...as part of a 1st and 2nd line IT Service Desk support team + ... all levels of the business within agreed SLAs. The Service Desk Analyst is customer ...professional, customer focused and efficient IT support service are provided by all team members… more
- SAIC (Hanover, MD)
- …DCSA mission under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT ... devices, and network interface devices. + In coordination with desk side support and service desk... satisfaction benchmarks and metrics. Provides weekly, monthly, and customer service ad-hoc reports. + Executes change… more
- Flynn Restaurant Group (Independence, OH)
- …Shifts:** + Monday - Friday, 8am-5pm **Our Vision for this Role** Our Level I Service Desk Team supports customers with IT-related problems, functioning as ... address complaints and escalate complex matters to Level II Service Desk or the suitable departments as...related incidents impacting IT services), all while providing excellent customer service . + Providing accurate and timely… more
- Cambridge Health Alliance (Cambridge, MA)
- …attentively engaging with each individual who enters the hospital lobby, our Information Desk team ensures that every patient and visitor immediately feels ... Boston's metro-north region. As a member of the **Information Desk ** team at Cambridge Hospital, you will...**Qualifications** **Work Experience:** * Minimum of 3 years of customer service experience preferred **Language Skills:** *… more
- LA Care Health Plan (Los Angeles, CA)
- …Level 2 technicians. The Technician serves as a key liaison between the IT Service Desk , business units, and other IT teams, collaborating to resolve technical ... completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key...other IT teams to resolve critical incidents, ensuring high-level customer service and quick resolution. (50%) Takes… more
- Parsons Corporation (Colorado Springs, CO)
- …the space domain? We need your help. Our Team is looking for a ** Service Desk Technician** . In this role you will maintain Information Technology (IT) ... technologists. Do you want to be part of a team that is helping the government solve major national...will be the first line of defense in resolving Service Desk issues and providing support for… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …of a technical support team . + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** DoD ... impactful to the mission of the JSF F-35 support team at Wright Patterson AFB, OH: + Provides first-tier...operating system. **WHAT YOU'LL NEED TO SUCCEED:** Bring your service desk expertise along with a drive… more
- Sage Hospitality Group (Denver, CO)
- …accurately followed in a smooth and timely manner. + Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and ... and guest transportation, while maximizing the guest experience through top quality customer service . + Coordinate activities and foster good relations with… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... Provide live phone support, email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the automated tracking system for… more