- CoStar Realty Information, Inc. (Atlanta, GA)
- …an accredited, not-for-profit, in-person college/university. + 3-5 years of experience in customer success, account management, customer service , or ... Customer Success Manager , Real Estate ... interactions. + **Serve as part of the dedicated escalation path** for customers and collaborate cross-functionally with internal… more
- Microsoft Corporation (Redmond, WA)
- …with crisis management, Incident Response, and escalation handling (eg, Cloud Service Engineer, Technical Account Manager , or Security Engineer). + 5+ Years ... are seeking a highly experienced and strategic Principal Security Customer Engineering Manager to lead a team...performance management. + Serve as a technical and strategic escalation point for high-severity customer incidents and… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …trains service desk staff to ensure effective troubleshooting, solution delivery, and customer service . + Uses ITSM platforms (eg, ServiceNow) to manage ... **Description** The IT Service Desk Manager is responsible for...of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation… more
- Microsoft Corporation (Reston, VA)
- …to establish consensus and a unified message to the customerReviews and approves customer change control processes.Acts as primary escalation point for any ... **Overview** The Consulting Project Management, Manager , provides support and guidance for the team...the team in identifying and evaluating trends and gathering customer /partner insights to map architecture and digital transformation solutions… more
- PNC (VA)
- …to contribute to the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be based in Pittsburgh or ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC is seeking to transform its Retail...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- …QuickBooks, SAP, and Customer Service . Requirements * Proven experience in a Customer Support Manager role for a minimum of 3 years * Proficiency in ... Description We are in search of a Customer Support Manager to join our...team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer … more
- Capital One (Richmond, VA)
- Senior Manager , Process Management ( Customer Identity, Step-Up Authentication) **Senior Manager - Process Management (** **_Customer Identity, Step-Up ... the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a… more
- CACI International (Chantilly, VA)
- …Provide face-to-face (walk-up) support where applicable, ensuring responsive, courteous customer service . Monitor system performance and alerts, identifying ... Service Center Frontline Account Manager Job...and 12-hour shifts, to support 24x7 mission-critical operations. Demonstrated customer service orientation, with experience supporting end… more
- Enverus (Houston, TX)
- Customer Success Manager - Power and...to promote partnership in evaluating and presenting product / service portfolio expansion with the customer (s) + ... part of creating a brighter, more sustainable tomorrow. The Customer Success Manager will champion the ...individuals accountable for problem resolution is expected, as is, escalation to senior members of the management team when… more
- Crane Payment Innovations (Indianapolis, IN)
- ** Service Manager ** Location **IN, Indianapolis** Department **Field Support** Employment Type **Full Time** Have you ever used a self-checkout in at the grocer ... service branches. **WHAT YOU'LL BE DOING** As the Service Manager at CPI, you will play...**_Service Escalation Resolution:_** + Take ownership of service escalation resolution for both Cummins Allison… more