- Northramp LLC (Reston, VA)
- …Strategy & Delivery + Serve as a strategic advisor to OCIO leaders on customer experience, service quality, communications, and stakeholder engagement. + Lead CX ... research and analysis efforts-including journey mapping, voice-of- customer assessments, stakeholder interviews, and identification of service improvement… more
- FirstEnergy (Akron, OH)
- …critical technology initiatives in support of Contact Center operations and customer -facing applications including Contact Center as a Service platform, NICE ... **Overview** This position manages, directs, and coordinates the IT operations responsible for the development, enhancement, integration, and support... Customer Care Support, Customer Self Service , and Customer Service Analytics.… more
- Terumo Medical Corporation (Somerset, NJ)
- …always be willing to help drive process improvement to exceed customers' expectations. The Customer Service Team has a proven track record for upward movement ... TMC's Quality Policies and Procedures. + Address and resolve customer service inquiries by identifying the issue,...and following up to ensure resolution. + Complete the field -based inventory order processing. + Verify customer … more
- Climatec, LLC (Anaheim, CA)
- …established to promote entrepreneurial freedom and long-term business focus. Bosch's operations serve millions of customers across four business sectors: Mobility ... systems integrate to them. Understands basic theory behind building systems operations and can assist in troubleshooting both installation and operation. **Job… more
- ASM Research, An Accenture Federal Services Company (Germantown, MD)
- …+ Adaptability: Responds well to changing priorities and technical requirements. + Customer Service Orientation: Prioritizes user satisfaction and service ... standards and federal policies. This position is on-site, supporting day-to-day operations and contributing to service improvements. + Monitoring, maintaining,… more
- Entergy (Hammond, LA)
- …of the position** At least 10 years field experience required ( operations , distribution, customer service and/or related experience). Preferred 5+ ... operations management, with a focus on utility field operations , metering, or customer service . **Minimum knowledge, skills and abilities required of… more
- Price Chopper (Torrington, CT)
- …the successful operation of the store during evening hours. Oversee customer service , teammate performance, merchandising standards, store cleanliness, ... the successful operation of the store during evening hours. Oversee customer service , teammate performance, merchandising standards, store cleanliness, safety,… more
- Subaru of America (Camden, NJ)
- …improvements for in-operation telematics customers. Acting as the primary liaison to customer call centers, oversees their readiness and field adherence to ... critical workflows. Additionally, by collecting and reporting on Voice of Customer (VOC) insights, informs operational strategies and drives continuous improvement.… more
- VF Corporation (Garden City, NY)
- …Manager and Store Manager to maximize profitability by ensuring that customer engagement, story-telling merchandising, operations , and community connection are ... customer base + Ability and desire to provide a highly engaging customer experience through individual service , conversation and relationship building +… more
- Merck (Trenton, NJ)
- …most competency areas + Valid Driver's license **Preferred:** + Prior consulting or customer service experience + Experience developing and executing a plan for ... include professional sales, experience in marketing, military or healthcare/scientific field that is not sales related (pharmaceutical, biotech, or...engaging customers and meeting customer needs + Understanding of Headquarter operations … more