- RTX Corporation (North Berwick, ME)
- … Account Management (M4)** to lead critical processes within NBRO's Operations and Customer Service group. This role is responsible for ensuring timely, ... collaboration and accountability. + Manage daily operations within the Customer Service group to ensure prompt and...and where we work. We've introduced role types to help you understand how you will operate in our… more
- Coinbase (Charlotte, NC)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll...urgency. * Model an investigative mentality: utilize data and customer feedback to help address critical … more
- Tompkins Community Bank (Batavia, NY)
- …with Customer Care Center management to ensure tools are available to help Customer Care Center team assist customers + Collaborate effectively with team ... and engages with customers through Banno conversations and chat service requests with the goal of providing excellent ...service requests with the goal of providing excellent customer satisfaction and customer retention. Responsible for… more
- Mastercard (O'Fallon, MO)
- …Defines Key Performance Indicators and oversees reporting on metrics to measure customer service performance and facilitate capacity planning * Evaluates Global ... combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary**… more
- Envista Holdings Corporation (Madison, WI)
- …solutions. Maintains efficiency and courtesy throughout the work day. * Meets customer service script parameters: uses approved greeting and closure, completes ... the phone. * Problem solves independently, yet asks for help and direction when faced with unusual or complex...REQUIRED EDUCATION AND EXPERIENCE: * 2-3 years in a customer service role. * High school diploma… more
- WestRock Company (Liberty, MO)
- Opportunity summary: As a Customer Service Coordinator, you will represent WestRock to the customer and act as a critical liaison between the customer , ... succeed: * High School diploma or GED (Preferred Associate/bachelor\u2019s degree) * Customer service or related work experience in manufacturing environment or… more
- Intuit (San Diego, CA)
- …delivering an awesome service experience for our Consumer Platform customers where customer success experiences are at the heart of how we win and deliver ... looking to grow our team of talented individuals to help optimize our greatest resource, our people. You'll be...+ Minimum of 7 years of experience primarily in service delivery, customer success or account management… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...meet long-term customer satisfaction and renewals goalsIncrease customer executive engagement and help arrange for… more
- Mass Markets (Wichita, KS)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
- Middlesex Savings (Westborough, MA)
- …ensure the successful execution of process improvement initiatives that enhance the customer service experience. + Analyze and optimize processes by identifying ... help to identify processes and areas where the customer experience needs to be improved and support business...needed. + In partnership with the Marketing Team, monitor customer service metrics (response time, resolution rate,… more