- St. Luke's University Health Network (Allentown, PA)
- …phones, and internet or mobile applications. Previous experience in a customer Service Center or Service Desk environment is desired. Please complete ... call resolution, notification and escalation of essential support entities, service call monitoring and patient/ customer follow-up. The...the first point of contact for our patients seeking help in utilizing our online applications such as St.… more
- Concentrix (Austin, TX)
- …Maintain broad knowledge of client products and/or service + Act as a help desk for any escalated high-level users including advertisers, sellers and public ... Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for...1 to 3 Years of experience in Call Center Customer Service , Technical Support, Office Administrative and… more
- COOLSOFT (Raleigh, NC)
- …also provide updates on work progress to Customer Support Specialists and the Service Desk using the call tracking system. A qualified candidate will possess ... understanding of business and user needs, to evaluate IT related incidents and service desk tickets in order to appropriately prioritize and provide appropriate… more
- LA Care Health Plan (Los Angeles, CA)
- …is responsible for training Customer Service Vendors on new Customer Solution Center processes and updated Desk Level Procedures. The position ... training Customer Solution Center (CSC) staff in Customer Service , Health Insurance Portability and Accountability...the first 8 weeks, which includes close support to help assure that they meet the performance goals and… more
- Consolidated Electrical Distributors (Irving, TX)
- …pending cases + Provide administrative support and troubleshoot escalated Help Desk cases for both internal and customer -facing software; document and ... Job title: Level II Support Analyst Job ID: 202596390002 Department: Help Desk Location: TX-Irving Description Summary: Consolidated Electrical Distributors,… more
- CyrusOne (Dallas, TX)
- …requests, changes, incidents, and strategic initiatives. + Partners with the Global Service Desk , Implementations Managers, Facility Operations, and Service ... The Customer Success Manager (CSM) is responsible for creating a world class level of service by leading and organizing internal and external resources The … more
- Plastic Express (Pooler, GA)
- …This position reports to the Customer Success Manager. A "hybrid" Customer Service position involving significant interaction with external and internal ... looking for dependable & talented business professionals that will help us to grow and to continue our "Can...Education and Experience + 2+ years of experience in customer service (in the transportation industry preferred)… more
- Kuehne+Nagel (Flower Mound, TX)
- …internal teams. Your proactive communication and problem-solving skills help maintain service excellence and strengthen customer relationships. + Act as the ... a fast-paced environment and is passionate about logistics and customer service . **How you create impact** As...to a disability, please contact the Employee Services HR Help Desk at ### during the hours… more
- Medtronic (Boston, MA)
- … Customer Success Manager will be a key member of the Medtronic RST Customer Success and Field Service Organization. The Senior Program Manager will support ... the establishment of Customer Success initiatives, inclusive of process, metrics, and communication...closely with our Sales, Marketing, Start-Up Specialist, Training, Field Service and other cross functional teams to ensure robust… more
- Percepta (Dearborn, MI)
- …support, ideally in a customer -facing or escalation-focused role. + Proficiency with help desk platforms, remote support tools, and CRM systems such as ... Typical Day, You'll** + Provide expert-level technical assistance for escalated customer issues, ensuring timely resolution within defined service -level… more