- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Information Technology (IT) Support,Problem Resolution **Experience:** ... the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT...our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT....to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I...Understanding of security procedures in classified environments + Strong customer service and communication skills + Experience… more
- CUNY (Bronx, NY)
- IT Support Assistant Hourly ( Service Desk Support Assistant) **GENERAL DUTIES** IT Support Assistants support routine operations and problem resolution of ... at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where… more
- Intuit (Tucson, AZ)
- …in office 3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users ... Assist in hiring, training, and preparing Help Desk technicians to respond to customer questions...team. + Proven track record of developing and providing Service Level Agreements and Help Desk… more
- TEKsystems (Sierra Vista, AZ)
- …- Documents all customer interactions within a ticketing system. Skills Help desk support, Troubleshooting, Customer service , Service desk , ... Active directory, Office 365, Ticketing system, Phone support Top Skills Details Help desk support,Troubleshooting, Customer service , Service desk… more
- TekSynap (Washington, DC)
- …NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). + In-depth ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers,… more
- Stony Brook University (Stony Brook, NY)
- …in Information Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + ... tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require...degree. + Three to five years experience in a Help Desk , Service Desk… more
- Stony Brook University (Stony Brook, NY)
- …in Information Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + ... tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require...degree. + Three to five years experience in a Help Desk , Service Desk… more
- Amazon (Austin, TX)
- …issues and difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion the team's value proposition ... Description We are seeking an experienced Service Desk Manager to lead our...customer -centric support function. - Continuously evaluate and optimize Service Desk processes and workflows to improve… more