- Chenega Corporation (Hurlburt Field, FL)
- …performance of the software and training materials, while also supporting help desk activities and customer service efforts both on-site and remotely. ... ensuring comprehensive coverage of system functionality and changes + Assist with help desk activities by responding to calls and emails related to system… more
- Ricoh Americas Corporation (Medford, MA)
- …device alerts, provides technical support and training, and ensures high levels of customer service . Technicians are capable of device setup and installation, ... Experience or coursework in computers, electronics, or mechanics preferred. + IT Help Desk Support experience (application & hardware) preferred. **Knowledge,… more
- Ricoh Americas Corporation (Asheville, NC)
- …availability of RICOH-managed devices within a designated geographic area. This role emphasizes customer service while responding to service requests, device ... and communicate status updates promptly. + Demonstrate technical expertise and strong customer service skills. + Meet productivity expectations based on workload… more
- City of New York (New York, NY)
- …experience with Application Production Support. - Minimum 3+ years of experience with Jira or similar service desk tools (ie Service Now, Remedy Service ... for IT related issues. - Provide initial triage of service requests and determine if additional IT resources should...help others. - Support orientated; able to manage customer 's expectations and follow up accordingly. - Able to… more
- Pressed Roots (Arlington, TX)
- …is a plus. + High school diploma or equivalent. + At least 3 years of customer service experience (previous front desk or salon experience preferred). + Must ... supportive environment while gaining hands-on experience in salon operations, customer service , and team coordination. Whether you're...Pressed Roots provides the tools, training, and culture to help you succeed. And it doesn't stop there Key… more
- Epsilon, Inc (Norfolk, VA)
- …software installation and updates; MS Office 365 troubleshooting; Active Directory; Help Desk Ticketing Systems (ServiceNow); VPN Troubleshooting; Dell and/or ... experience with other common software and hardware + Excellent customer service skills + Exceptional oral and...perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to… more
- SOS International LLC (Pearl Harbor, HI)
- …alongside the Systems Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. Design, develop, and implement approved ... practices (eg, Change Management, Configuration Management, Capacity Planning) Experience using Help Desk software (eg, Jira, Remedy, ServiceNow). Work… more
- Hotel Equities (Green Bay, WI)
- …made the right choice to stay with us. + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the ... of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. +...quick, efficient manner to maintain a high level of customer satisfaction and quality service . + Greet… more
- Sallie Mae (Salt Lake City, UT)
- …or a related field is preferred. + 1-3 years of experience in corporate security, customer service or a related field is highly desirable. The Americans with ... power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and...in the guard force shared drive. + Answer lobby desk phone and provide customer assistance. +… more
- VF Corporation (Fort Worth, TX)
- …Process orders strictly following the packing SOP ensuring that we meet or exceed the customer expectations._ + _Provide help desk support for customers via ... assigned and department owned accounts._ + _Generate reports, provide help desk support for customers via phone...control systems._ + _Read, take action and respond to customer service requests_ + _Answer phones, respond… more