- ManpowerGroup (Indianapolis, IN)
- **We are seeking an experienced Sr. IT Service Desk Manager to join our team. In this role, you will be responsible for overseeing the delivery of IT support ... levels, and aligning business objectives. The Sr. IT Service Desk Manager will create the IT...Desk Manager will create the IT strategy for help desk management supporting all offices leveraging… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT....to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
- NuAxis Innovations (Kansas City, MO)
- …or security + Help Desk Institute's HDI certification + Customer Service Representative Certification **Experience:** At least 2 years of current ... **Tier II Service Desk Specialist** Location **Kansas City,...a federal IT company on a mission to make customer experience (CX) the center of every government solution.**… more
- Trace Systems Inc (Tampa, FL)
- …DTCS, SBD, Telephoney, Network Management. + Experience in Network Operations Centers (NOC) or Help Desk and IT customer support and environments. + Strong ... Job Overview Job Title: Help Desk Technician 1 (Iridium) Job...customers by receiving, recording, resolving and/or escalating requests for service or incidents. + May interact with network services,… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...and onboard staff to ensure all can provide quality customer service on procurement, contracting and system… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
- SAIC (VA)
- …recurring problems and patterns of problems. **Qualifications - External** ** Service Desk Analyst Experience/Knowledge Required** + Customer Service and ... SAIC has several openings for a **Fully Remote** , Help Desk Agent I supporting The Virginia...strong written and verbal communication skills. + Provide excellent customer service . + Proven ability to think… more
- General Dynamics Information Technology (Washington, DC)
- …challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and ... Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Manager. GDIT is your place to make meaningful contributions to… more
- University of Southern Mississippi (Hattiesburg, MS)
- Help Desk Technician I The University of Southern Mississippi is currently accepting applications for the position of Help Desk Technician I. Position ... Job Summary Provides technical support for customers through the Help Desk , cross trains with Desktop Technicians,... Technicians and Desktop Technicians. Reports issues to the Customer Service Manager or Technology Support Services… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... you will work closely with staff and customers to help resolve the most difficult and high visibility events....service delivery opportunities and issues + Accountable for service desk performance, meeting customer … more