- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports… more
- Capgemini (Houston, TX)
- …and NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas ... _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Solution Architect - Customer Service Management_ **Location:** _TX-Dallas_ **Requisition ID:**… more
- ICF (Reston, VA)
- Description ** CUSTOMER SERVICE ANALYST - Grants Management ** ICF is seeking a ** CUSTOMER SERVICE ANALYST** to support the Customer Service ... (OCFO) within the Office of Justice Programs (OJP). The Customer Service Center (CSC) provides financial and...and submission of financial forms. + Review FAQs, grants management resources, and other information to resolve customer… more
- System One (Bridgewater, NJ)
- …stress-free experience, maintain a positive & professional demeanor). + Run OTC and Customer Service Management , focusing mainly on customer ... Job Title: Customer Service Representative Location: Bridgewater, NJ...drive customer satisfaction, including regular visits. + Customer Relationship Management (CRM) Data: Enter relevant… more
- SMBC (Charlotte, NC)
- …procurement technology platforms (Coupa, Ariba, Concur, etc.) + Extensive experience with various Customer Service Management intake ticketing systems (eg ... is undergoing an exciting transformation. The Vice President (VP), Communications & Customer Service will be a key member responsible for supporting… more
- Eaton Corporation (Peachtree City, GA)
- …in customer service **Preferred Qualifications:** + Experience with SAP and customer service management tools, such as Salesforce + Understanding of ... schedule + Perform all aspects of customer service for Wiring Devices order entry, order management...participate in root cause analysis + Serve as knowledge management contributor for customer service … more
- Robert Half Office Team (New York, NY)
- …compliance with company policies and industry standards. Requirements * Proven experience in customer service management , preferably in a call center ... Description We are looking for a dedicated Customer Service Manager to oversee and... Service Manager to oversee and enhance customer account management and support operations. This… more
- Robert Half Finance & Accounting (Norwalk, CT)
- …support team growth through training and development. Requirements Qualifications + 5+ years Customer Service Management Experience - Managing a growing ... Description Director of Customer Service A rapidly growing healthcare...and platforms (CRM, help desk, analytics, QA, and knowledge management systems) to optimize performance and productivity. + Manage… more
- PulteGroup (Coppell, TX)
- …+ Bachelor's degree preferred + Minimum 5 years of experience in insurance servicing or customer service management as an appointed agent for major carriers ... 3 days per week in office. JOB SUMMARY:The Insurance Customer Service Manager will report to the...May occasionally lift and/or move up to 25 pounds. MANAGEMENT RESPONSIBILITIES:- With Direct Reports- Ensures appropriate staffing to… more
- Bank of America (Phoenix, AZ)
- … + Problem Solving + Recording/Organizing Information + Research + Written Communications + Customer Service Management + Customer and Client Focus ... Sr Customer Service Specialist-Estate Servicing Operations Phoenix,...service levels. + Provide a thorough level of service using key elements of call management … more