- Highmark Health (Pittsburgh, PA)
- …Improvement **LICENSES AND CERTIFICATIONS** **Required** + None **Preferred** + Information Technology Infrastructure Library ( ITIL ) + The Open ... complex projects (cross functional, with potential regulatory risk exposure, customer service & financial impacts). Acts as...covered information , cardholder data, or other confidential customer information that must be protected at… more
- Highmark Health (Annapolis, MD)
- … 360 **LICENSES AND CERTIFICATIONS** **Required** + None **Preferred** + Information Technology Infrastructure Library ( ITIL ) + The Open Framework ... on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the … more
- Signature Aviation (Orlando, FL)
- …Administrator to manage and enhance our enterprise ServiceNow platform. Reporting to the Sr. Technology Customer Service Manager , this role ensures our ... of ServiceNow functionality. **Minimum Education and/or Experience** + Bachelor's degree in Information Technology , Computer Science, or a related field (or… more
- BAE Systems (Herndon, VA)
- …Certified Implementation Specialist (CIS) for ITSM, HRSD, or ITOM + Information Technology Infrastructure Library ( ITIL ) **Pay Information ** ... experienced IT Program Manager to join our technology -based program supporting a key government customer ....This program will deliver voice engineering services for voice infrastructure , as well as, first article and life cycle… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification. + Project ... Management Professional (PMP) certification. + Experience with the ServiceNow Information Technology Service Management (ITSM) platform. + Proficiency with… more
- Camping World (FL)
- …+ Experience with frameworks such as the Scaled Agile Framework (SAFe), Information Technology Infrastructure Library ( ITIL ), Control Objectives for ... and areas requiring strategic intervention. **Qualifications** + 10+ years of experience in Information Technology (IT), including at least 5 years in business… more
- M. C. Dean (Chantilly, VA)
- …10+ years Progressive Experience **Technical Skills:** + Understanding of ITIL ( Information Technology Infrastructure Library ) concepts. + Moderate ... TS/SCI w/ Polygraph is REQUIRED** **Education:** + Bachelor's Degree in Engineering, Computer Science, Information Technology (IT) or a related discipline… more
- Mohegan Sun (Uncasville, CT)
- …for Information and related Technology (COBIT) and the Information Technology Infrastructure Library ( ITIL ) + Demonstrated expertise in the ... cause analysis Secondary Duties and Responsibilities: + Promotes superior customer service + Must be able to...Maintains accurate time reports for activities according to Mohegan Information Technology policies + Documents and protects… more
- GovCIO (Charleston, WV)
- …leadership, operational oversight, and adherence to ITIL best practices. The manager ensures service levels are met, escalations are handled effectively, and ... Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal...knowledge base is accurate and continually improved. + Follow ITIL best practices for Service Request Management,… more
- Bentley Systems (Exton, PA)
- …3 years of experience as a Support Manager or equivalent role + Customer service experience with strong leadership skills + Competence with various tools, ... **Support Manager ** **Location:** Hybrid or Home-based, US (ET or...including TCP/IP and Windows Active Directory + Experience with ITIL service management concepts (certification is a… more
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