- Link Solutions Inc (Adelphi, MD)
- …Project, Jira). Preferred: + Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a… more
- Microsoft Corporation (Cheyenne, WY)
- … customer experience (including but not limited to availability, safety, security, customer service ). Support escalation of issues to appropriate owner. + ... Data Center Project Manager (DCPM), you will perform troubleshooting for service incidents, manage assigned projects to meet service delivery objectives as… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations ... Manager is responsible for overseeing the timely restoration of network infrastructure and service operations to minimize business impact. This role serves… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a ... Must have ITIL v4, Six Sigma Green Belt, or Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification. + Ability to plan and implement… more
- Microsoft Corporation (Atlanta, GA)
- …strategy adaptations, plans, and solutions, regarding insights about communicated end- customer , market, and business environment changes impacting service ... the engine that powers our cloud services. As a CO+I Critical Environment Program Manager - Business Operations, you will perform a key role in delivering the core… more
- Koniag Government Services (Aberdeen, MD)
- …federal testing and evaluation operations + Knowledge of federal IT systems and infrastructure + Experience with IT service management tools and practices + ... a Koniag Government Services company, is seeking a Program Manager with a TS/SCI security clearance to support KITS...TS/SCI security clearance to support KITS and our government customer in Aberdeen, MD. _This position is for a… more
- Cognizant (Plano, TX)
- …+ Bachelor's degree in computer science, IT, Engineering. + 15+ years in IT support, customer service , or technical support with 5+ years in a leadership or ... + Problem-solving & analytical skills. + Team management, motivation, and mentoring. + Customer service orientation & stakeholder management. + Ability to work… more
- Dickinson Financial Corporation (Kansas City, MO)
- …conjunction with the Manager of IT Service Support, establish service level agreements with business units for customer and employee-facing IT services. ... issues. **Education & Experience** + Bachelor's degree in computer/electrical engineering, Information Technology or related field is preferred. + Minimum… more
- Quality Technology Services, LLC (Suwanee, GA)
- …DCIM Operations Manager ** is responsible for managing the internal Systems infrastructure in QTS's Operations Service Center (OSC). This position requires ... availability and performance of all SDP, DCIM, and systems infrastructure . + Assesses the need for staff training and...handle multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor +… more
- David Weekley Homes (Houston, TX)
- + Explore Opportunities + Information Technology + Houston, TX + Manager , IS Desktop Support Houston, TX Manager , IS Desktop Support Apply Now The Job ... VPN) + Is familiar with ITSM/ticketing systems, asset management (NinjaOne), and service -management best practices (eg, ITIL ) + Demonstrates strong leadership,… more