- ServiceNow, Inc. (Addison, TX)
- …to influence and consult (providing options with pros, cons and risks) in a Customer Service and/or Field Service Delivery / Shared Services environment, ... deliverables focused on process + Collaborate with the engagement manager to monitor for scope creep and resolve critical...PII/PHI + Proven experience in defining and deploying future-state Customer Service and/or Field Service … more
- University of Washington (Seattle, WA)
- …program while providing superior service and ensuring exceptional levels of customer satisfaction. Maintain customer service standards. + Conduct campus ... requirements. Monitor changes in group size and advise Operations Manager and Occupancy Manager of increases or... service guidelines. + Demonstrates strong sense of customer service . + Negotiates effectively with clients… more
- Medtronic (Boston, MA)
- …Enabling Technologies Region Manager and Clinical Manager to prioritize customer technical support and service expectation goals. + Provide input on new ... commands to modify operating files. + Fulfills Software and Service Contract obligations. Customer Support + Acts...sites. + Reports necessary complaints and partners with Clinical Manager /NRC to ensure full resolution + Files weekly site… more
- Merck (Sacramento, CA)
- …Management (BRM), Clinical Experience, Customer Engagement, Customer -Focused, Customer Relationship Management (CRM), Customer Service , Data ... plans in collaboration with the local team and district manager (known as the Oncology Customer Team...by site or organization, with Friday designated as a remote -working day, unless business critical tasks require an on-site… more
- Amentum (Warrenton, VA)
- …including establishment, updates, and repairs, while identifying opportunities to improve customer service processes. * Provide responsive, multi-channel support ... to a positive work environment. The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the… more
- BAE Systems (Jacksonville, FL)
- … Manager , VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service , analytical, and communication skills for initial issue resolution + ... critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that...computing services. You'll also provide Tier 1 support for remote access and service capabilities, including basic… more
- EAB (Richmond, VA)
- …awards. For more information, visit our Careers page. The Role in Brief: Manager , Digital Marketing Operations & Analytics (Seramount) The Manager , Digital ... platforms like Marketo, Salesforce, and Google Analytics and Tag Manager with strong collaboration skills, attention to detail, and...its digital marketing impact. The position is open to remote candidates in the continental US, as well as… more
- Comcast (Berlin, CT)
- …all levels of the organization. The goal was to move from reactive service to **proactive, customer -centric operations** **Core Question** : "How likely are ... Reduction** : Sites that implemented NPS saw a **multi-million reduction in incoming customer calls** , indicating fewer service issues and better first-contact… more
- Monroe Community College (Rochester, NY)
- …troubleshooting, provides user training, and documents problems, with a focus on excellent customer service . TYPICAL WORK ACTIVITIES: (All need not be performed ... Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Oct 31 2025 Job...Resolves microcomputer user problems through telephone, screen sharing, and remote control of the desktop + Installs software and… more
- Microsoft Corporation (Redmond, WA)
- …**Qualifications** **Required/minimum qualifications** + 5+ years Administrative, Business Support, or customer service experience in an environment with an ... **Overview** With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to… more