- PNC (Pittsburgh, PA)
- …and implementation of an enterprise-wide business analytics programs to drive customer solutions, service innovation and profitability. + Leads development ... an opportunity to contribute to the company's success. As a Business Analytics Manager Senior within PNC's Balance Sheet Analytics & Modeling Marketing & Customer… more
- Call Your Mother Deli (Washington, DC)
- …to learn who are as excited about good food & GOOD VIBES. WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC The Customer Experience (CX) ... that great food is made even better with amazing service and having fun together. CYM is a neighborhood...Tech and helps tie it all together. The CX Manager reports to the VP of Marketing and oversees… more
- Coinbase (Des Moines, IA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager New York, New...guidance to customers around Justworks' continually expanding product and service offerings, identifying, qualifying, and facilitating new sales opportunities… more
- Intuit (San Diego, CA)
- …customers achieve maximum value from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you will lead a large-scale ... and mentor a distributed team of 100+ CSMs through Manager 2s and Manager 1s. + Build...for our CSM's. + Collaborate with Sales, Product, and Support to simplify onboarding, reduce customer friction,… more
- Microsoft Corporation (Redmond, WA)
- …Microsoft Security's mission to make the world a safer place. We anticipate and solve customer support needs by amplifying the voice of the customer within ... are seeking a highly experienced and strategic Principal Security Customer Engineering Manager to lead a team...AND 6+ years experience in technology industry, cloud, technical support , and/or customer experience engineering + OR… more
- Capital One (Richmond, VA)
- Senior Manager , Process Management ( Customer Identity, Step-Up Authentication) **Senior Manager - Process Management (** **_Customer Identity, Step-Up ... the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a… more
- Parker Hannifin Corporation (Austin, TX)
- CUSTOMER ACCT MANAGER III Location : AUSTIN,...related support departments to ensure on time customer service needs are met or exceeded. Represents ... Assist in planning strategy to provide the products and service required for their assigned accounts. Actively support...Bachelor's degree preferred * Minimum of 3 years of customer service experience (in Account Management/Sales Industry,… more
- Safran (Garden Grove, CA)
- Senior Program Support Services Manager **Job details** **General information** **Entity** Safran is an international high-technology group, operating in the ... Customer Relations **Job field / Job profile** Customer services and support - Program ... & services management (PSSM) **Job title** Senior Program Support Services Manager **Employment type** Permanent **Professional… more
- Capital One (Richmond, VA)
- …liaise with training, and partner with groups on execution efforts.** + **Provide customer service and training to internal customers on specific processes they ... Sr. Associate, Risk Manager , Customer Identity Management Team **As...perpetual audit readiness environment.** **General Responsibilities:** + **Execution and support of Customer Identity control ecosystem while… more