- Call Your Mother Deli (Washington, DC)
- …to learn who are as excited about good food & GOOD VIBES. WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC The Customer Experience (CX) ... that great food is made even better with amazing service and having fun together. CYM is a neighborhood...Tech and helps tie it all together. The CX Manager reports to the VP of Marketing and oversees… more
- Microsoft Corporation (Annapolis Junction, MD)
- …engaging in conversations with internal and external stakeholders (eg, Customer Service and Support , Project Manager , Solution Architect, Product Group) ... create the foundational knowledge that enables us to make customer -first decisions in everything we do. In doing so,...and/or solution offerings to help shape the deal. They support drafting proposals and/or statement of work (SOW), provide… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager New York, New...guidance to customers around Justworks' continually expanding product and service offerings, identifying, qualifying, and facilitating new sales opportunities… more
- Coinbase (Des Moines, IA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Intuit (San Diego, CA)
- …customers achieve maximum value from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you will lead a large-scale ... and mentor a distributed team of 100+ CSMs through Manager 2s and Manager 1s. + Build...for our CSM's. + Collaborate with Sales, Product, and Support to simplify onboarding, reduce customer friction,… more
- Capital One (Richmond, VA)
- Senior Manager , Process Management ( Customer Identity, Step-Up Authentication) **Senior Manager - Process Management (** **_Customer Identity, Step-Up ... the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a… more
- Microsoft Corporation (Redmond, WA)
- …Microsoft Security's mission to make the world a safer place. We anticipate and solve customer support needs by amplifying the voice of the customer within ... are seeking a highly experienced and strategic Principal Security Customer Engineering Manager to lead a team...AND 6+ years experience in technology industry, cloud, technical support , and/or customer experience engineering + OR… more
- Parker Hannifin Corporation (Austin, TX)
- CUSTOMER ACCT MANAGER III Location : AUSTIN,...related support departments to ensure on time customer service needs are met or exceeded. Represents ... Assist in planning strategy to provide the products and service required for their assigned accounts. Actively support...Bachelor's degree preferred * Minimum of 3 years of customer service experience (in Account Management/Sales Industry,… more
- PennyMac (Tampa, FL)
- … Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager ...experience in a Call Center Environment with proven strong customer service skills + Ability to work… more
- The Hertz Corporation (Philadelphia, PA)
- …**Senior Customer Operations Manager ** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the ... Customer Operations team. The Senior Customer Operations Manager oversees a brand or...**What We're Looking For:** + 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality… more