- Intuit (San Francisco, CA)
- …management or experience design (ideally with SaaS, Self-Help, or CRM environment) + Customer Service & Support Expert: Demonstrated strength managing or ... in a highly matrixed, cross-functional, and fast-moving environment, developing product/ service experiences, and driving revenue & customer ...working with customer support organizations and operations (direct or via BPO) +… more
- CyrusOne (Houston, TX)
- …Track, analyze, and report on the performance of data center operations against customer Service Level Agreements (SLAs) and key performance indicators (KPIs). ... The Technical Customer Operations Manager will play a...satisfaction with our data center operations. + Project Coordination: Support project-based initiatives such as new site developments, capacity… more
- C&S Wholesale Grocers, Inc. (Miami, FL)
- …companies works to help feed local families, neighbors, and communities. As an Associate Customer Experience Manager , you will support the business side of ... a specific Chain under the direction of the Sr. Manager , Customer Experience. This position builds and...as appropriate. + Effectively communicating with customers to resolve service issues and evaluate their requests. + Supporting the… more
- Microsoft Corporation (Reston, VA)
- …engaging in conversations with internal and external stakeholders (eg, Customer Service and Support , Project Manager , Solution Architect, Product Group) ... our customers, to create the foundational knowledge that enables us to make customer -first decisions in everything we do. In doing so, we create life-changing… more
- C&S Wholesale Grocers, Inc. (Miami, FL)
- …+ Ensuring alignment with company goals and accountability for delivering excellent customer support . + Managing escalated customer relationships promptly, ... feed local families, neighbors, and communities. As a Sr. Manager , Customer Experience, you will work collaboratively...to enhance their overall experience with the company and support their success within the industry. This role focuses… more
- ISC2 (Montgomery, AL)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales… more
- Festival Foods (WI)
- …associate benefits and programs. Job Summary Join our Festival Foods Team as a Deli Service Counter Manager ! Job Title: Deli Service Counter Manager ... Deli Manager Are you passionate about food service and enjoy providing customers (we call them guests!)...every day. + Lead and Support : Lead, support , and reinforce company culture, guest service ,… more
- Innovation Associates, Inc. (Indianapolis, IN)
- …and consistent use of established methodologies, tools and techniques to resolve customer support cases, coordinate resources (internal and matrixed) to enable ... The Role: The Manager , Technical Support is a key leader in the Customer Operations organization, supporting the Sr. Director of Customer Operations in… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …service level management, as well as data protection activities. The Enterprise IT Support Manager oversees service request and incident ticket systems, ... Job Description Job Title: Enterprise IT Support Manager Position Summary: The Enterprise... Support teams to ensure timely, effective, and customer -focused service delivery. + Conduct performance evaluations,… more
- AO Smith (Lebanon, TN)
- …but not limited to: Alignment with regional sales managers to provide localized service support , customer site visits, defusing tense situations, application ... Regional Field Service Manager II Date: Dec 4,...Regional Sales managers to provide localized service support + Direct investigation of customer complaints… more