- Intuit (Atlanta, GA)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of shaping ... Manager 1's, ensuring alignment with company goals and customer success best practices.* Drive customer retention...of CSM teams.* Act as a strategic partner between Customer Success, Sales, Product, and Support teams… more
- Ryder System (Fort Wayne, IN)
- …operational goals within his/her assigned functional area. **Essential Functions** + Customer service satisfaction and expectation management + Staffing ... ._ **Job Description** : **We are immediately hiring a Customer Logistics** ** Manager -Transportation** **in Fort Wayne, IN...and professional skills in job-related area + Off shift support in the event of critical customer … more
- Lawyer (Basking Ridge, NJ)
- Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often ... to drive extended customer success. A good Customer Success Manager must have a thirst...they relate to the use of the product or service + Accountability and personal organization are essential +… more
- Mill Creek Residential (Denver, CO)
- …for this role, or another role and make your mark at Mill Creek._** The Service Manager maintains the physical condition and appearance of one or more assigned ... development and execution of plans to counter challenges. The Service Manager consistently strives to maintain the...to resident requests in a timely manner, delivering excellent customer service + Maintain accurate records of… more
- LA Care Health Plan (Los Angeles, CA)
- …and coordinate support with vendors for off-premise/hosted applications. The Manager will ensure all Production incidents and Service Requests are ... of the mission critical applications. The Manager will also perform service transition from development to support and Identify system bottlenecks and… more
- Ally (Raleigh, NC)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... shouldn't your opportunities be, too? **The Opportunity** The Research Manager , Voice of Customer works with the...VOC ecosystem and available data, and provide training for self- service dashboards and tools * Provide recommendations for new… more
- The Hertz Corporation (Phoenix, AZ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- ServiceNow, Inc. (San Diego, CA)
- …pursue our purpose to make the world work better for everyone. As the Senior Manager , Digital Customer Lifecycle & Adoption, you will lead the strategy and ... execution of digital programs that drive customer engagement, product adoption, and long-term value realization across the customer journey. You will be… more
- Caterpillar, Inc. (Fort Worth, TX)
- …various formats. + Utilizes basic data collection and evaluation tools and techniques. ** Service Excellence:** Knowledge of customer service concepts and ... that change the industry. We are currently seeking a ** Service Center Manager ** in **Fort Worth, Texas.**...techniques; ability to meet or exceed customer needs and expectations and provide excellent … more
- Zurich NA (Houston, TX)
- …seeking a GCA Service Manager to join our Group in North America. **(GCA) Service Manager ** supports and leads Customer Service Team Leads and ... GCA Service Manager 126522 Zurich Cover More...be able to put his/her problem solving, analytical and customer service skills to use every day.… more