- Amazon (Seattle, WA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied ... The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We...implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or… more
- Siemens (Shoreview, MN)
- …us!** The ** Service ** **Senior Sales Executive** is committed to supporting our new construction & Service Agreements business within our commercial ... Automation Operations team whose focus is to perform automation service and maintenance in large commercial buildings such as...customer bid packages. + Partner with other sales business teams to plan, target, and acquire new… more
- PSEG (Newark, NJ)
- …with business partners to find and deliver opportunities to create a better customer experience that will drive desired business outcomes and customer ... **Requisition** : 82581 **PSEG Company** : Public Service Electric & Gas Co. **Salary Range** :...new research needed to augment understanding of current customer experience and needs. + Create visual representations of… more
- Justworks (New York, NY)
- Manager, Customer Support New York, New...year degree or equivalent work experience3+ years leading a customer service team + Passion for helping ... Training teams to evaluate and successfully onboard and ramp new employees + Assist with resolving customer ...coaching, and performance management + Proficiency with CRM and customer service communication platforms + Experience identifying… more
- Capital One (Mclean, VA)
- …and mobile platforms. These experiences are informed by customer needs and business objectives to:** + **Introduce customers to new ways of interacting with ... Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One...**Deepen engagement, loyalty, product usage, and retention to drive business value.** **We organize ourselves into three primary areas… more
- Justworks (New York, NY)
- Customer Support Advocate, Payroll New York, ...team at Justworks is in charge of solving all customer service inquiries, no matter how big or ... ground by enabling them to focus on running their business . We solve HR issues. We're data-driven and never...simpler." Qualifications + 5 years minimum professional experience in customer service - preferably in B2B SaaS… more
- SAP (Newtown Square, PA)
- … Customer Experience (CX) - Knowledge of e-commerce, sales, customer service , and marketing processes. + SAP Business Transformation Management (BTM) - ... from. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes **Who You'll Become** The Account… more
- MetLife (Cary, NC)
- …though an empathetic communication style which promotes a quality image of MetLife. Business Category Global Customer Service & Operations At MetLife, ... Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or...GCSO office as needed for team events, meetings, training, business continuity, etc. * Respond to customer … more
- Liberty Latin America (PR)
- … business . Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using ... accessories. + May be responsible for credit/inbound and outbound collections, activations, customer service , E-services, revenue, fraud, business and… more
- Casella Waste Systems Inc. (Scarborough, ME)
- … customer information, track sales activities, create outreach campaigns, and generate new business opportunities and customer retention activities\. + ... service feedback and analyzes data gathered to interpret new business and retention opportunities for the...competence in one or more technical areas of Casella's business and customer service and… more