- Wayfair (Boston, MA)
- …Partner with cross-functional stakeholders to design and implement initiatives that enhance Customer Service operations . + Lead multiple high-impact projects ... Wayfair, we care deeply about our customers. Our award-winning Customer Service (CS) team combines cutting-edge technology...than best in class." We focus on optimizing both customer and agent experiences through continuous improvements… more
- NBC Universal (Orlando, FL)
- …problem-solving skills, including a thorough understanding of how to interpret customer business needs and translate them into practical applications and operational ... and building great guest experiences. + Aptitude to work as change agent that believes in a continuous improvement approach. + Comprehensive understanding of… more
- Wayfair (Boston, MA)
- …any potential negative experience to a team who can gracefully handle and improve customer service experience. We own a suite of microservices and GraphQL APIs ... that deliver real-time, contextual data for service operations . We will also pursue discovery...Gemini and OpenAI to power intelligent automation and enhance customer and agent workflows. + Collaborate with… more
- Deloitte (Houston, TX)
- …success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions ... solutions are powered by engineering for business advantage, transforming mission-critical operations . We enable clients to stay ahead with the latest advancements… more
- Robert Half Office Team (Hammond, IN)
- …regular reports and insights to senior management and stakeholders. + Supervising the daily operations of the customer service department. + Setting ... experience efforts with business goals and objectives. + Designing and implementing customer service standards and guidelines to ensure consistent and… more
- Deloitte (Boston, MA)
- …success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions ... solutions are powered by engineering for business advantage, transforming mission-critical operations . We enable clients to stay ahead with the latest advancements… more
- NTT DATA North America (NE)
- …based on business requirements. **Basic Qualifications:** + 1 year experience (WFH) remote customer service + 1 year experience working in an office setting, ... . + Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment.… more
- NTT DATA North America (Dallas, TX)
- …based on business requirements. Basic Qualifications: + 1 year experience (WFH) remote customer service + 1 year experience working in an office setting, ... service . Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite… more
- NTT America, Inc. (Oklahoma City, OK)
- …based on business requirements. **Basic Qualifications:** + 1 year experience (WAH) remote customer service + 1 year experience working in an office setting, ... . + Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment.… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models,… more
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