- PPL Corporation (Providence, RI)
- …when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours, outside ... immediate assistance as requested from any member of transmission operations team. This includes performing tasks that may be...to restore power or respond to other issues affecting customer service . This role may necessitate the… more
- AbbVie (Mettawa, IL)
- …and quality skills performance metrics for all agent -based and live US patient service programs. The aim is to enhance customer experience quality and boost ... pharmaceutical business. + Requires a solid grasp of pharmaceutical patient centricity, customer service orientation, and quality systems. + Human relations and… more
- Guardian Life (Bethlehem, PA)
- …the business impact of agentic AI initiatives, including improvements in self- service adoption, call avoidance, and agent performance. + Multi-Functional ... understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong...and ethical behavior of autonomous agents. + Understanding AI Agent Impact: Oversee the entire life cycle of an… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with ... by Operations agents + Sending feedback to Operations leadership on agent performance + Attending...required in all patient interactions. Ensure provision of exceptional customer service required in customer … more
- Clean Harbors (Greenwood, IN)
- …and is involved with developing relationships with key customers and understanding the customer issues + Manage large-scale field service and emergency response ... Clean Harbors in **Greenwood, IN** is seeking a **Field Service Project Manager** to scope projects, provide client support, and prepare proposals/cost estimates.… more
- Amazon (Austin, TX)
- …Qualifications - Experience in a dynamic environment with a high degree of customer service - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft ... and Amazon Go Stores. You will utilize voice and agent chat for live one-on-one support as well as...problems, performing troubleshooting activities, and dispatching vendors for hardware service . You will monitor the incident management system to… more
- Clean Harbors (Monroe, MI)
- …and is involved with developing relationships with key customers and understanding the customer issues + Manage large-scale field service and emergency response ... A Clean Harbors Company,** in **Monroe, MI** is seeking a **Field Service Project Manager** to scope projects, provide client support, and prepare proposals/cost… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... In this role, you will design and implement core components of the agent execution engine, evaluation pipelines, and model tuning infrastructure that enable agents… more
- Extra Space Storage (Highland, CA)
- …_Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail ... Pay Range: $20.00 - $22.00 Hourly The **Store Manager** oversees the daily operations of one or more self-storage locations with limited direct supervision. This… more
- NRG Energy, Inc. (Houston, TX)
- …of AI technologies across call center operations to enhance both customer and agent experiences. This role is responsible for identifying, implementing, ... This role will be instrumental in enhancing both the customer and agent experience, while driving measurable.... Demonstrated success in leading AI/automation projects in a customer service environment. . Strong understanding of… more