- Navient (Bismarck, ND)
- …tooling directly impacts business performance. + A strong understanding of sales or service operations , and empathy for front-line users who rely on efficient ... tools and operational enablement** , with a focus on scaling Earnest's operations teams for both effectiveness (driving customer conversion and retention)… more
- Safran (Garden Grove, CA)
- …information regarding tasks, plans, schedule and strategy to stakeholders * Customer service oriented Additional Preferred Skills/Certifications: (not required) ... The Aftermarket Buyer role is unique as it supports critical post-delivery operations by sourcing and procuring aerospace components for spare parts, system… more
- PVH Corp. (Livermore, CA)
- …is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards **.** The Lead Associate also performs a variety of ... meetings, as needed + Articulates Corporate business goals within the store. **Delivering Customer Service :** + Consistently provides Customer Service … more
- Ryder System (New Stanton, PA)
- …most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As a Customer Service Coordinator, you'll be part of a dynamic team, equipped ... levels of the organization (peers, work groups, customers, supervisors) + Demonstrates customer service skills Qualifications + HS diploma/GEDrequired + One (1)… more
- Camping World (Greenville, NC)
- …as a mentor and subject matter expert, providing advanced support on complex customer service and technical issues. + Conduct calibration and alignment sessions ... serve as a key operational leader, supporting both the agent and leadership levels to ensure service ...accountability across the group, and collaborating cross-functionally to align operations with company goals and service standards.… more
- Barnes & Noble Education (Boston, MA)
- …all controllable costs and keep operations profitable. + Ensure standards for quality, customer service , and health and safety are met by providing a safe ... students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and… more
- Cayuse Holdings (Des Moines, IA)
- …communication channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + ... raw data into actionable intelligence that shapes both day-to-day operations and long-term service outcomes for our...tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. +… more
- Barnes & Noble Education (Cambridge, MA)
- …leader and are accountable for all aspects of the store-- financial results, operations , merchandising, talent acquisition, customer service , and campus ... learn independently, embrace change, and act as a change agent . + Analyze sales figures, interpret trends, and forecast... operations profitable. + Ensure standards for quality, customer service , and health and safety are… more
- ServiceNow, Inc. (Chicago, IL)
- …, and self- service . + Apply AI capabilities (Now Assist, AI Agent Studio, AI Search) to automate business workflows + Develop co-existence and integration ... ServiceNow is a leader in digital transformation, helping organizations streamline operations and deliver exceptional experiences. We are experts in leveraging… more
- Coinbase (Salt Lake City, UT)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate ... programs at an enterprise-scale company. * 5+ years in program management, customer experience, or product operations roles, with direct hands-on experience… more