- Exelon (Salisbury, MD)
- …in being inclusive and creative, and value safety, innovation, integrity and community service . We are a Fortune 200 company, 19,000 colleagues strong serving more ... and tests associated with a specific discipline. This work supports electric system and gas operations in BGE / ComEd / PECO / PHI. Ensures alignment of work plan… more
- Amazon (Seattle, WA)
- …Connect is AWS's cloud contact center service that helps companies provide superior customer service at lower cost. Amazon Connect is widely adopted as a ... to prioritize, assign, route, and automate work to improve human and AI agent productivity, scaling operations without increasing costs. We're looking for a… more
- Coinbase (Jefferson City, MO)
- …GoLang backend APIs at scale, while integrating with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing ... agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate… more
- Aston Carter (Gilbert, AZ)
- …clear and excellent communication. Essential Skills + Proficiency in Microsoft Office. + Customer service oriented with excellent phone etiquette. + Ability to ... tenure and ability to work in a fast-paced environment. + Experience in retail customer service is considered. + Technical savvy with logistics and intermodal… more
- Suburban Propane (Syracuse, NY)
- …Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of ... and reliability that underscores Suburban Propane's commitment to excellence in customer service ; (2) **_SuburbanCares_** - highlighting continued dedication to… more
- Amazon (Seattle, WA)
- …executing to be the leader irrespective of the ultimate balance between proactive end- customer self- service and agent -assisted workloads. To do so, science ... This science strategy will enable data-driven, AI-powered continuous optimization across self- service , agent assistance, and manager assistance workloads. This… more
- Benco Dental (Edison, NJ)
- …Commerce & Customer Experience - Partner with sales, marketing, and operations to expand digital channels, improve self- service capabilities, and enable ... large, nationwide dental-supply distribution company with significant e-commerce, logistics, and field- service operations . The CIO will modernize legacy core… more
- Robert Half Technology (Atlanta, GA)
- …triggers. + Build retrieval-augmented generation (RAG) pipelines to enhance Amazon Connect agent assist and self- service knowledge. + Apply structured logging, ... + Integrate Lex V2 bots into Amazon Connect flows for call deflection, self- service transactions, and escalation. + Enable and configure Contact Lens for real-time… more
- Forward Air (Euless, TX)
- …procedures + Verify all inbound and outbound materials + Provide prompt and accurate customer service + Arrange and maintain filing and recording systems + ... 2 years' experience of general warehouse knowledge + Excellent customer service skills + Excellent verbal and...years we have added supplementary lines to our linehaul service , such as full truckload operations (Truckload… more
- Kemper (Shreveport, LA)
- …and helps create a positive and professional office environment. **Key Responsibilities:** ** Customer Service & Communication:** + Answer incoming calls, assist ... LA office. This role is central to the daily operations of the district office and is responsible for...: Minimum of 1+ years of administrative, office, or customer service experience required; prior insurance or… more