- Insight Global (Woonsocket, RI)
- …contribute to the evolution of product vision and execution by translating customer , agent, and business needs into a prioritized backlog and actionable roadmaps. ... to broader contact center and enterprise product strategies. * Translate agent, customer , and business needs into clear product requirements, user stories, and… more
- Southern California Edison (Farmersville, CA)
- …metrics, scorecards, and be the conduit between the grid's planning and operations department. As a Performance and Resource Senior Supervisor, your work will ... performance management tools to drive crew productivity, cost efficiency, and customer satisfaction, driving adherence to safety protocols in all organizational… more
- nVent (St. Louis County, MN)
- …data-driven decision-making, and continuously identifying opportunities to enhance customer experiences and business performance through technology. You will ... opportunities. Acts as the focal for the entire segment including global operations . + **Digital Advocacy:** Ensures that Segments are leveraging nVent standard… more
- TEKsystems (Linthicum, MD)
- …and VP level. * Proven track record of successful collaboration projects with strong customer service and high customer satisfaction metrics. * Must be ... areas- Microsoft 365 Certified: Administrator Expert (MS-102), Microsoft Certified: Security Operations Analyst Associate (SC-200) * Experience working for or… more
- Insight Global (Walnut Creek, CA)
- …operations , including call center integration, email-to-case functionality, and customer data management. Lead and facilitate requirements-gathering sessions with ... Job Description The Lead Business Analyst (CRM) is responsible for driving the delivery...functional requirements for the Salesforce CRM platform, focusing on customer relationship management and call center integrations. This role… more
- Citigroup (Irving, TX)
- …Certified Practitioner (SSCP) + CompTIA CySA+ Microsoft Certified: Security Operations Analyst Associate; Information Protection Administrator Associate ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission… more
- ADM (Decatur, IL)
- …and working knowledge of financial reporting tools + A team player with strong customer service skills, both oral and written + Ability to consistently apply ... Governance (FSG) team has an opening for an FSG Analyst . The position will provide the first level of...understanding of the business requirements of ADM's businesses and operations worldwide. The position will analyze requirements against data… more
- Swagelok (Solon, OH)
- …Swagelok's suppliers, purchasing raw material and components to support manufacturing + ** Customer Service ** - direct interaction with Swagelok's network of ... 1947 on the merits of its revolutionary, leak-tight tube fitting. With customer -focused solutions and a passion for making high-quality products, the company serves… more
- Oracle (Sacramento, CA)
- **Job Description** **Why Join OCI Business Operations Tooling development team?** As a member of the OCI Business Operations Tooling development team, you will ... developing tools that deliver measurable results and directly impact day-to-day operations . + Shape future standards and best practices while collaborating closely… more
- Pike Corporation (Fort Mill, SC)
- …them. Pike is a family-oriented workplace with a strong culture of safety, collaboration, innovation and exceptional customer service . Requisition ID: 25003036 ... and effectively communicating projects progress to the business line finance analyst . ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure proper revenue and cost… more