- CACI International (Sterling, VA)
- …service operations and delivery management experience in a network service provider environment. The Performance Management Analyst is a multifaceted role ... Service Level Management functions of the Network Service Operations , and specifically the oversight relationships...and analytical mindset of service excellence and customer satisfaction + Excellent customer service… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + ... At Houston Methodist, the Senior (Sr.) Business Analyst is responsible for being a key facilitator...their effect on customers. Acts as liaison between the customer and the technical team facilitating requirements gathering sessions,… more
- BigBear.ai (Columbia, MD)
- …+ 4+years of experience + Clearance: TS/SCI w Poly + Excellent interpersonal and customer service skills to provide effective and courteous support to end-users ... Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical...technical issues and provide prompt solutions to ensure smooth operations and customer satisfaction. This position supports… more
- American Water (Camden, NJ)
- …with sustainable best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and ... analysis and/or project management * Deep understanding of integrated approach of customer service (Call center, Web, Mobile, etc.) and other processes… more
- Health Care Service Corporation (Nashville, TN)
- …of required technologies (incl 3rd party solutions) * Problem Management / RCA * Customer service oriented * Adaptability and ability to introduce / manage ... availability and optimal performance of enterprise level services. The Infrastructure Service Delivery Analyst is responsible for monitoring, troubleshooting,… more
- NRG Energy, Inc. (Houston, TX)
- …document technical system and process requirements to improve operational efficiencies and customer service related global issues. . Create detailed business ... Operations (including invoicing, credit, collections, remittance processing, and service initiation), Consumer Operations , Marketing, Legal and Regulatory.… more
- Conduent (Plano, TX)
- …to ensure manifest jobs are imported, uploaded, and finalized on the Business Customer Gateway + Assist operations management to pull daily Zapp postage ... a culture where individuality is noticed and valued every day. **Delivery Analyst ** **Located in Plano, Tx** **Full Time Schedule: Monday-Friday 8am-5pm CST** **Pay… more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will… more
- Municipality of Anchorage (Anchorage, AK)
- …are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the ... our online account management vendor), and maintenance of accounting records. The analyst manages all septic hauler operations , including collections and… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... procedures. + Regularly meet or exceed performance targets for ticket resolution, customer satisfaction, and service desk metrics. + Participate in special… more