- TEKsystems (Earth City, MO)
- MUST HAVE CALL CENTER QA EXPERIENCE The Customer Service department's Quality Assurance (QA) Contractor is responsible for evaluating recorded ... phone calls to ensure phone agents are following established procedures and delivering high- quality customer service . The job includes reviewing both audio… more
- AssistRx (Orlando, FL)
- …in productivity, quality , internal team relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying,...absent; Arrives at meetings and appointments on time. + Customer Service - Manages difficult or emotional… more
- AssistRx (Phoenix, AZ)
- …improvements in productivity, quality , client relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying,...are met + Preparing call center reports and tracking service trends + Participating in the creation and maintenance… more
- Portland General Electric (Tualatin, OR)
- … Quality & Process Specialist** **Job Function** Customer Service Knowledge, Learning and Quality Assurance Administers standardized processes, ... experience. **Experience** Typically two or more years of combined experience in customer service , quality assurance , knowledge management or related… more
- AAA Northern California, Nevada & Utah (UT)
- …or an equivalent combination of education and experience preferred.* 3+ years in a customer service / quality assurance experience with significant ... responsible for monitoring, auditing the contact center to ensure compliance with the quality assurance policies and procedures. This role provides objective and… more
- University of Virginia (Charlottesville, VA)
- …balances through proven debt collection techniques. + Provides optimum customer service including quality assurance for all patient inquiries + ... per week (Weekdays only) Location: North Fork Research Park The Customer Service Resolution Specialist handles and resolves customer questions, complaints,… more
- Access Dubuque (Dubuque, IA)
- …###@careerpros.com Email True True True **Job Details** Categories Arts and Entertainment Customer Service Environmental/ Quality Assurance /Safety Sales/ ... Positions ID: 44283133 Posted On 03/19/2025 Refreshed On 08/10/2025 **Job Overview** ** Quality Assurance Specialist** Location: Peosta, IA Hours: Monday -… more
- R1 RCM (Johnstown, PA)
- …attention to the departmental functions: high quality customer service , proper procedures, quality assurance , patient privacy, and confidentiality ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll be… more
- R1 RCM (Ascension County, LA)
- …attention to the departmental functions: high quality customer service , proper procedures, quality assurance , patient privacy, and confidentiality ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll be… more
- City of Portland (Portland, OR)
- …the development and monitoring of performance metrics and indicators with a focus on customer service , quality assurance , and continuous process ... and monitoring of performance metrics and indicators with a focus on customer service , quality assurance , and continuous process improvement (Such… more