• Supervisor , Member Service Center…

    Broadview FCU (Albany, NY)
    …hours in an in-office model. + Commitment to delivering exceptional customer service and driving continuous improvement. Starting Compensation: $65,990-$80,838 ... to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
    Broadview FCU (11/01/25)
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  • Call Center Supervisor

    Mirabito Energy Products (Binghamton, NY)
    Job Title: Call Center Supervisor Reports to: Customer Care Manager Status: Full-time, hourly Non-except Pay: $22.00 ' $28.00 per hour (commensurate with ... experience). Summary The Remote Call Center Supervisor is responsible for the...indicators (KPIs) such as AHT, FCR, QA scores, and customer satisfaction (CSAT). + Coaching & Development: Conduct regular… more
    Mirabito Energy Products (12/23/25)
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  • Event Staff Supervisor (On Call…

    ASM Global (Hato Rey, PR)
    …using proper customer service skills. + Direct customer service complaints and inquiries to proper manager/ supervisor . + Abide by facility rules, ... facilities, has an excellent opening for the Event Staff Supervisor (ON CALL ) at Coliseo de Puerto...desirable. + Or 1-year related experience and/or training + Customer service background preferred Skills and Abilities… more
    ASM Global (11/03/25)
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  • Call Center Supervisor

    Insight Global (Clearwater, FL)
    …A minimum of at least 2 years in a Supervisory role in an inbound Customer Service Center, servicing health insurance policies or benefits. A minimum of at ... the phone system and Team queues to ensure that service levels (ie, percentage of call answered...least 5 years working in an inbound Customer Service Center, including acting in the… more
    Insight Global (11/21/25)
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  • Evening Clinical Supervisor , Emergency…

    Beth Israel Lahey Health (Lawrence, MA)
    …and conduct, including those pertaining to patient rights, to ensure that exceptional customer service and patient care may be provided. + Utilizes ... up to $5000 (pro-rated for part time)** The ES Call Center Evening Manager is responsible for coordinating operational... center team in key decision-making situations for optimal service delivery, model best practice, and positive impact on… more
    Beth Israel Lahey Health (12/17/25)
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  • Call Center Supervisor

    City of New York (New York, NY)
    …of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ensure the accurate ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of... Center software (ie Cisco or Calabrio). 4. Monitoring Call Center metrics and service levels and… more
    City of New York (12/21/25)
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  • Call Center Supervisor

    NTT America, Inc. (Nashville, TN)
    …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Supervisor to join our team in Nashville, Tennessee ... and capacity planning. Establishing technical specifications, productivity, quality, and customer - service standards; contributing information and analysis to… more
    NTT America, Inc. (12/13/25)
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  • Advisor, Retail Channels ( Call Center…

    Oriental Bank (San Juan, PR)
    …with the responsibility of coaching and mentoring a team of high-quality customer service agents? As an Advisor, Remote Network ( Call Center Supervisor ), ... proper process execution, ensuring service level compliance and excellent customer service . Aligned, and consequently, embracing our Digital First strategy,… more
    Oriental Bank (12/10/25)
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  • Call Center Supervisor

    Three Saints Bay (Martinsburg, WV)
    …assigned to the contact center support services, ensuring seamless execution of customer service operations in accordance with the contract's Performance Work ... ** Call Center Supervisor (4763)** Location **Martinsburg,...Statement (PWS). + Responsible for overseeing a team of customer service representatives, ensuring they meet performance… more
    Three Saints Bay (12/11/25)
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  • Call Center Supervisor

    MetLife (Omaha, NE)
    …meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer -centric ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to… more
    MetLife (12/24/25)
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