- Transdev (San Jose, CA)
- …to, reservations, directions, information and mobility devices. We are seeking customer service -oriented professionals who are dedicated to safety. Transdev ... Call Center Supervisor Transdev inSan Jose,... customer phone calls and coaching to resolve customer service issues and compliance with policies… more
- City of New York (New York, NY)
- …of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ensure the accurate ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement… more
- Oriental Bank (San Juan, PR)
- …with the responsibility of coaching and mentoring a team of high-quality customer service agents? As an Advisor, Remote Network ( Call Center Supervisor ), ... proper process execution, ensuring service level compliance and excellent customer service . Aligned, and consequently, embracing our Digital First strategy,… more
- Three Saints Bay (Martinsburg, WV)
- …assigned to the contact center support services, ensuring seamless execution of customer service operations in accordance with the contract's Performance Work ... ** Call Center Supervisor (4763)** Location **Martinsburg,...Statement (PWS). + Responsible for overseeing a team of customer service representatives, ensuring they meet performance… more
- MetLife (Cary, NC)
- …meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer -centric ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to… more
- AAA Mid Atlantic (Forks, WA)
- AAA Club Alliance is seeking a Supervisor to join our dynamic Insurance Call Center Sales Team! The Supervisor would be responsible for the daily operation ... of the sales center in the Insurance Service Center; maintain the production of insurance sales while...Merit Increase Eligibility. The primary duties of the Insurance Call Center Supervisor are: + Lead sales… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
- Henry Ford Health System (Troy, MI)
- …Federal Government call center operations associated with HAP's Customer Service Department, which includes lobby, written/electronic correspondences, and ... develop, coordinate and control all workflow activities in the Customer Service Department (which includes phone monitoring,...based on trends to maximize the efficiency of the call center productivity. + Ensure compliance with the Centers… more
- Mount Sinai Health System (New York, NY)
- …and visitors over the telephone and other communications channels by providing superior customer service . The FPA Access Center which is centralized contact/ ... **Job Description** In the Supervisor III role within the FPA Access Center,...the various doctors' offices in our health system. The Supervisor III for the access center is Responsible for… more
- Mass Markets (Wichita, KS)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more