- NTT DATA North America (Chicago, IL)
- …Illinois (US-IL), United States (US). **RESPONSIBILITIES:** + The Customer Service Supervisor is an on-site job position. Remote work is not an option ... the on-site teams and with on-site customers + The Customer Service Supervisor is responsible...tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject… more
- Mayo Clinic (Rochester, MN)
- …travel required. **Qualifications** Bachelor's Degree and 7+ years of experience in customer service , concierge services, finance, communications, or a related ... and mathematic skills Familiarity with Microsoft applications Phone etiquette and customer service and call handling skills Strong organizational, time… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to the success of the Epic Service Line by assuring excellent customer service and adherence to SLAs. Assures a culture of continuous improvement ... a job, you're making a difference in people's lives.** The Supervisor , Epic/Vended Applications will have responsibilities for the ongoing enhancement/implementation… more
- Molina Healthcare (Tacoma, WA)
- …PST including rotational holiday and weekend on-call coverage (manager and supervisor will rotate) Remote position **KNOWLEDGE/SKILLS/ABILITIES** + Oversees an ... at the right time. + Functions as a hands-on supervisor , coordinating and monitoring clinical and non-clinical team activities...Care for Molina members. + Ensures adequate staffing and service levels and maintains customer satisfaction by… more
- Trinity Health (Farmington Hills, MI)
- …or escalates issues affecting customer complaints and issues to the Supervisor Customer Service . Performs communication and follow-up processes related ... Full time **Shift:** Day Shift **Description:** **POSITION PURPOSE** Work Remote Position Work Hours: 9:30 am to 6:00 pm...issues and general inquiries. This position reports to the Supervisor PFS Customer Service . **ESSENTIAL… more
- Mass Markets (Las Cruces, NM)
- …and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring ... improve the internal processes and sales results program wide. Customer Service Supervisor II conduct...subject matter expert on your client's business + Manage remote employees as needed. + Other duties and responsibilities… more
- Mass Markets (Wichita, KS)
- …and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring ... improve the internal processes and sales results program wide. Customer Service Supervisor II conduct...or four-year college or university. + Experience managing both remote and on-site teams. COMPENSATION DETAILS WANT AN EMPLOYER… more
- Mass Markets (Las Cruces, NM)
- …success of your team. This is a management-level position. Prior experience in management, supervisor , or customer service leadership is highly preferred. To ... skills, we need your help in managing call center customer service agents. While your team operate...subject matter expert on your client's business + Manage remote employees as needed. + Other duties and responsibilities… more
- Mass Markets (CA)
- POSITION OVERVIEW FULL-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVE (SASKATCHEWAN) We are looking for full-time customer service representatives to ... WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service , technical support, and customer sales interactions. This… more
- Mass Markets (FL)
- …and genuinely enjoy helping others. In this role, you will provide full life-cycle customer service and a ssist customers in understanding their coverages and ... An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more