• Product Manager, Customer Experience

    Abbott (Alameda, CA)
    …experience is a strong plus. + Experience working with contact center operations or customer support processes is a plus, including understanding pain points and ... role provides an opportunity to shape the future of customer and call center agent experiences in...stories and own roadmaps with a focus on modular product/ service innovation; ensure that definitions are aligned to needs… more
    Abbott (11/22/25)
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  • Customer Care Representative - Onsite

    Teleperformance USA (Brownsville, TX)
    **Category :** ** Customer Service / Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... based on-site at our Brownsville, Texas location.** **Your Responsibilities** **As a Customer Service Representative, your main responsibility is to find… more
    Teleperformance USA (12/30/25)
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  • Global Service AgentForce Developer…

    Veralto (MA)
    …+ Design & developAgentforcepatterns (prompts, tools/actions, flows) on Salesforce to support service scenarios (case deflection, entitlement checks, escalation ... behaviors, observability (dashboards/telemetry) + Partner with product owners to translate service playbooks into agent capabilities; run experiments and A/B… more
    Veralto (01/14/26)
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  • Senior Engineering Manager ( Customer…

    Coinbase (Des Moines, IA)
    …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
    Coinbase (11/05/25)
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  • Director of Technical Support

    Rubrik (NC)
    …**Operational Excellence** + Define and govern KPIs that provide clarity on support service quality, efficiency, and responsiveness. + Lead simplification and ... achieve business objectives, foster innovation, drive operational excellence, and align support initiatives with overall company and customer goals. **Grade:**… more
    Rubrik (12/12/25)
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  • Senior IT Service Desk Manager

    Leidos (Fort Belvoir, VA)
    … support personnel, fostering a culture of continuous improvement and customer -centric service . + Act as a primary change agent , driving the adoption and ... Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large,...customer experience, and AQL/SLA targets. + Document all support requests and troubleshooting processes in the ticketing system,… more
    Leidos (01/09/26)
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  • Customer Experience Lead

    UGI Corporation (Jonesboro, GA)
    …Diploma or Equivalent; Associate/Bachelors degree preferred + Three to five years customer service experience in a contact center environment Working Conditions ... medical marijuana may be denied hire on that basis. Nearest Major Market:Atlanta Job Segment: Behavioral Health, Substance Abuse, Healthcare, Customer Service more
    UGI Corporation (01/01/26)
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  • Customer Experience Lead

    UGI Corporation (Charlotte, NC)
    …Diploma or Equivalent; Associate/Bachelors degree preferred. + Three to five years customer service experience in a contact center environment. AmeriGas Propane, ... medical marijuana may be denied hire on that basis. Nearest Major Market:Charlotte Job Segment: Behavioral Health, Substance Abuse, Healthcare, Customer Service more
    UGI Corporation (12/12/25)
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  • Customer Care Associate

    NTT DATA North America (Chicago, IL)
    …based on business requirements. **Basic Qualifications:** + 1 year experience (WAH) remote customer service + 1 year experience working in an office setting, ... . + Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment.… more
    NTT DATA North America (01/07/26)
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  • Senior Director, Product Management (Agentic AI)

    Oracle (Columbus, OH)
    …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... + Work with UX teams to design intuitive AI Agent interfaces for digital customer service...offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and… more
    Oracle (12/02/25)
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