- BMO Financial Group (Villa Park, IL)
- …objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and ... well as restrictions on performing in a real estate agent capacity. + Fosters a culture aligned to BMO...Communicates goals, plans, and assignments to achieve financial and customer service goals. + Leads the implementation… more
- RxBenefits (Minneapolis, MN)
- …Mentor program is consistently successful in supporting Member Services + Support agent acute performance-related development opportunities identified thru ... engagement to keep staff motivated and optimize performance + Support Workforce Management (WFM) activities to ensure agent...up to 3.5% available after 60 days_ + _Community Service Day to give back and support … more
- Capital One (Charleston, WV)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on...or Equivalent Certification + At least 3 years of Customer service or Call Center experience +… more
- Public Consulting Group (Columbus, OH)
- …of K12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests...support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and… more
- First National Bank of Omaha (Omaha, NE)
- …education and support . + Complete financial unit cost analysis by agent , manager, director, skill and tenure. **Key Skills:** + Understanding of workforce ... into our organization's success.** **Summary of the Job:** Facilitates Customer Care forecasting and reporting with primary focus on...primary focus on the upcoming 90 days to best support the business needs of FNBO. Provides reporting and… more
- Capital One (St. Cloud, MN)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... sight to every device on the network + Internet service must be provided by Cable or Fiber Internet...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Mass Markets (Wichita, KS)
- …and a passion for developing others? We're looking for a dedicated individual to manage and support a team of customer service agents working on a variety of ... management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
- TD Bank (Westampton, NJ)
- …any of the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to work during operating ... License preferred ** Customer Accountabilities:** + Consistently provides legendary customer service while transacting, promoting, educating and referring TD… more
- M&T Bank (Ellicott City, MD)
- …Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience or in lieu of a degree a ... sale and/or referral of products and services as appropriate. Support branch in achieving its customer retention,...minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience. Minimum of… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …securities processing, mutual fund operations or brokerage operations environment. + Proven excellent customer service skills. Must be service focused and ... volume, client sophistication and trust, and high client expectations, accountable for support for Relationship Manager on assigned group of custody accounts (more… more
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