- SAIC (Quantico, VA)
- …DCSA mission under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT ... delivery mechanisms. + Supports currency and accuracy of IT Service Catalog, adding missing services and/or making...satisfaction benchmarks and metrics. + Provides weekly, monthly, and customer service ad-hoc reports. + Executes change… more
- Georgetown Univerisity (Washington, DC)
- … customer experience, drive satisfaction, and increase revenue + Ensures quality customer service for all auxiliary services Contract Administration and ... world. Requirements The Senior Director of Dining and Auxiliary Services is responsible for providing day to day operational...indirect reports to ensure performance of duties and quality customer service . + Visit and walk through… more
- Amazon (New York, NY)
- …Observability GTM and Customer Success Specialist teams, partners, and Professional Services , you will support service adoption plays. This position is part ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Owens & Minor (Albuquerque, NM)
- …and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team. + Operates company vehicle (non-CDL) in accordance with ... and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific… more
- Intuit (Atlanta, GA)
- …Product Manager to lead the vision, strategy, and execution for the Professional Services ICP (Ideal Customer Profile). You'll define how Mailchimp becomes the ... management experience, with deep expertise in B2B SaaS, marketing, or service -oriented platforms.* Strong understanding of the professional services landscape,… more
- ServiceNow, Inc. (Austin, TX)
- …ITIL, SAFe, FERC/NERC, ISO55000 + Experience presenting to VP and C-level audiences (Operations, Customer Service , CIO, Field Services ) + Ability to explain ... to uncover operational inefficiencies across call centers, mobile field operations, and customer service departments. + Align CRM use cases to utility… more
- AltaGas (Springfield, VA)
- … customer experience. You will guide the development of tools like customer journey maps, experience blueprints, personas, and service improvement roadmaps to ... in clear language. Qualifications, Skills and Abilities + Bachelor's degree in Customer Experience, Service Design, Human-Centered Design, Business, or a related… more
- Percepta (Mahwah, NJ)
- …the automotive and mobility customer journey. As a **Bilingual French Customer Service Representative (supporting Volvo Car USA)** working **hybrid** in ... and celebrates your contributions. **What You'll Be Doing** The **Bilingual French Customer Service Representative** provides world-class customer service… more
- Mass Markets (Killeen, TX)
- …3 years of experience in a call center environment + Minimum 1 year in a customer service role + Ability to multitask across multiple systems while engaging with ... MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services needs by providing… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... seeking aTechnical Program Manager to join our Amazon Web Services Generative and Agentic AI professional services ...years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent… more