- Brighton Health Plan Solutions, LLC (Melville, NY)
- … needs and concerns; demonstrate empathy and offer solutions . * Confirm customer understanding of the solution and provide additional customer education ... with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals . This job description is not designed to cover...on ways to resolve problems to better serve the customer and/or improve productivity. * Offer solutions … more
- Brighton Health Plan Solutions, LLC (Westbury, NY)
- …physicians, hospitals, and other healthcare providers with member benefits, eligibility, and appeals . The Customer Service Representatives must be able to work ... and communicate effectively with teams. + Transfer misdirected requests and offer solutions to non-routine issues. + Contribute to customer satisfaction and… more
- Zions Bancorporation (Henderson, NV)
- …is an investment in our customers and our business. **Your Purpose** + Help every customer feel valued by your words and actions + Inspire our customers to tell ... someone about their positive experience + Deliver meaningful solutions for our customers through inbound phone interactions + Seek to add value to each customers'… more
- US Tech Solutions (RI)
- …inquiries to the pharmacist team as appropriate. **Experience:** + 0-3 years in a customer service or call center environment managing 75 calls/day. + Six months ... and/or resolve coverage requests. + Escalate issues to Coverage Determinations and Appeals Learning Advocates and management team as needed. + Must maintain… more
- CVS Health (Phoenix, AZ)
- …heart, each and every day. We are currently recruiting top talent for our Center of Excellence Customer Service group. We're seeking individuals who live and ... about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our...or Texas. Responsibilities below include, but not limited to: - Customer Service Representative is the face of Aetna and… more
- US Tech Solutions (May, OK)
- …written communication skills. + Minimum 1 year of experience in a high-volume customer service or healthcare call center environment. **Skills:** + Prior ... other internal groups regarding determination status and results (seniors, pharmacists, appeals , etc). + Identify and elevate clinical inquiries to the pharmacist… more
- CVS Health (High Point, NC)
- …constituents expectations are met or exceeded. + Identifies trends and any emerging customer service issues and works to develop solutions to address potential ... about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our...and every day. We have an exciting opportunity for Customer Service Representatives in High Point, NC. We're looking… more
- US Tech Solutions (PA)
- …appropriate requests to in network providers + Receives inbound calls from the customer care center with prior authorization related inquiries + Assist with ... Appeals processing as assigned + Ability to multitask between...Pharmacy Technician (PTCB or NHA) Required **About US Tech Solutions :** US Tech Solutions is a global… more
- US Tech Solutions (RI)
- …etc. 5% **Experience:** Preferred 0-3 years work experience required in a customer service position with high volume call center experience; preferably ... with other internal groups regarding determination status and results (seniors, pharmacists, appeals , etc.). 10% + Identify and elevate clinical inquiries to the… more
- US Tech Solutions (May, OK)
- …email boxes, CAS maintenance, etc. **Experience:** + 0-2 years of experience in customer service or call center environment managing high volume calls. + ... internal groups regarding determination status and results (seniors, pharmacists, appeals , etc). + Identify and elevate clinical inquiries to...+ High School diploma or GED **About US Tech Solutions :** US Tech Solutions is a global… more