- Oracle (Redwood City, CA)
- …and API management best practices. + Experience with enterprise SaaS solutions is highly desirable. Disclaimer: **Certain US customer or ... **Job Description** As an AI Solutions Architect, you will be responsible for creating...and present solution architectures and key milestones to influence senior executives. + Cross-Functional Impact: Collaborate with Product Management,… more
- Rubrik (NJ)
- …Systems Integrators and the managed services community that support our joint customer base do business. Using Rubrik's unique Data Management technology, partners ... internal staff in the development of fully integrated technology solutions + Architectural experience in complex infrastructures including virtualization,… more
- TD Bank (Mount Laurel, NJ)
- …you more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** Solution Architect to support customer channels ... experience working with business and technology teams to define complex multi-application solutions . The successful candidate will assist in defining solutions … more
- S&P Global (New York, NY)
- …to customer -centric business outcomes and build and implement scalable solutions that accelerate progress toward those outcomes in an efficient and impactful ... + Foster a culture of experimentation, innovation, and continuous improvement within Customer Excellence. + Evaluate and pilot new solutions that drive… more
- Amazon (Hawthorne, CA)
- …engineers, and data scientists. We deliver innovative solutions that enhance customer experience and agent effectiveness through advanced solutions and ... Description Role Summary We are seeking a Business Intelligence Engineer to join our Customer Service Engineering Services team at Ring & Blink. This role focuses on… more
- Honeywell (Atlanta, GA)
- …Work effectively with senior leadership, acting as an advisor and change agent , and work seamlessly with global colleagues in all lines of business and regions. ... are seeking a highly motivated and experienced Director of Customer Marketing-Software for BA to join our team. The...in Atlanta, GA and report to the Honeywell BA Senior Director of Marketing. **Essential Job Functions:** + Oversee… more
- Wayfair (Boston, MA)
- …mission to be "better than best in class." We focus on optimizing both customer and agent experiences through continuous improvements in people, process, policy, ... teams to design and implement initiatives that improve both customer and agent experiences. + Lead and...modeling is good to have. + Passion for transforming customer experiences, identifying risks, and proactively creating solutions… more
- Cardinal Health (Atlanta, GA)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is ... 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible… more
- Biomat USA, Inc. (Research Triangle Park, NC)
- …110 countries and regions. Direct responsibility for designing, managing, and maintaining customer success solutions to drive retention, reduce churn, and ... increase satisfaction. Possess a customer -centric mindset with a solid background in ...Own Donor Care SOPs and playbooks: codify IVR dialogues, agent scripts, escalation matrices, and "use cases to resolve,"… more
- Oracle (Austin, TX)
- …your teammates in a collaborative, fast-paced environment. Who Thrives Here? * Rising senior (Class of 2027) pursuing a bachelor's degree. * Analytical, curious, and ... to be an early adopter in AI. **Responsibilities** Your Mission: As a Customer Success Associate Consultant Intern, you'll immerse yourself in our industry-leading … more
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