- Wells Fargo (Phoenix, AZ)
- …other lines of communication in a fast-paced, high-volume environment + Interact with customer service team and perform moderately complex customer support tasks ... all policies and procedures and staying abreast of changes to them + Advocate for digital services such as online delivery of statements and other documents,… more
- American Airlines (New York, NY)
- …resulting in employee and customer safety and well-being + Be a safety advocate : Look for safety concerns and address them as needed + Establish team and ... this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their...members and local union leaders **All you'll need for success ** **Minimum Qualifications- Education & Prior Job Experience** +… more
- Citigroup (Tampa, FL)
- …to success + Drive team to deliver against improved customer satisfaction scores, key performance and productivity indicators/metrics + Oversee the resolution ... ensure transfer of best service practices. + Be both and advocate and responsible for the customer 's voice inside of Citi. Oversee the roadmap for a successful… more
- Subaru of America (Atlanta, GA)
- …experience-- from purchase throughout the ownership life cycle. The Love Promise Customer Experience Manager works in conjunction with our Zone, field personnel, and ... implement Love Promise University training to retailer management and their customer -facing team members. Market Territory: Atlanta, GA Zone PRIMARY RESPONSIBILITIES… more
- CVS Health (Woonsocket, RI)
- …team within Caremark Member Operations (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across the enterprise to improve the ... call center volume . Advance competitive positioning **Position Summary** As the Customer Experience Strategy Manager, you will play a critical role in shaping… more
- Logitech (St. Paul, MN)
- …to balance both Logitech and partner goals will help ensure long-term success of the business. You enjoy creating compelling conversations particularly with partners ... those compelling conversations with our key partners. Leading a customer centric demand planning process with a laser focus...just Do. These are the behaviors you'll need for success at Logitech. In this role you will: +… more
- Teradyne (North Reading, MA)
- …All About You: We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to ... classes for hardware and systems maintenance and usage + Advocate and ensure that customer requirements are met and processes are followed during product… more
- Amazon (Bellevue, WA)
- …way to align efforts and share knowledge across an organization? Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to ... like at scale, transforming how our teams work together to deliver exceptional customer experiences. As you pursue operational excellence in CX, you will also join… more
- Waystar (Atlanta, GA)
- …technologies, and client base. + Manage first level support for incoming customer inquiries and provide basic troubleshooting support in a timely and professional ... expectations. + Maintain detailed records of all internal and external customer interactions. + Improve current documentation, knowledge base articles, FAQ's and… more
- Microsoft Corporation (New York, NY)
- …customer goals to advocate for and lead the definition of customer /partner conditions of success . Oversees team on anticipating and addressing customer ... customer /partner problems into solutions. Mobilizes resources within the customer success unit (CSU) and across Microsoft... advocate for and the voice of the customer /partner, sharing ideas, feedback, insights, success stories,… more