- CH Robinson (Chicago, IL)
- CH Robinson is seeking a **Key** ** Customer Success ** **Manager** is responsible for growth and retention of key and strategic accounts. You will ensure our ... aligned with strategy + Develop collaborative strategic plan reflecting both the customer and CH Robinson'svisions + Advocate and utilizethe enterprise… more
- Coinbase (Hartford, CT)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer ... customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication… more
- ServiceNow, Inc. (Orlando, FL)
- …work better for everyone. **What you get to do in this role:** The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will ... content + Identify criteria for assisting your customers by using Success Plays in the Success Platform + Ensure any escalated clients are resolved quickly,… more
- NVIDIA (CA)
- …to internal stakeholders and NVIDIA leadership on roadmaps, vision, & demos + Advocate for customer needs (both internal and external) across the organization ... requires you to gain a deep understanding of the customer needs, how their application(s) work, and assist them...work, and assist them in developing best practices enabling success in a cloud environment! The information you provide… more
- Oracle (Columbus, OH)
- …attain/exceed defined customer objectives. + Create an environment providing team success today while developing new strategies for future growth. + Establish a ... advocate providing guidance around product expertise and translate Customer needs/requirements into integrated solutions. + Interact internally and externally… more
- CoStar Realty Information, Inc. (Sunnyvale, CA)
- …environments. + Work with cross-functional teams across Product, Sales, Customer Success and Business Development + Advocate for new technical architecture ... and innovation + Implement and refine development and cross-functional processes + Hire, mentor, lead, and coach senior and principal engineers to meet their full potential + Act as a leader for implementing best-practices across the organization.… more
- Coinbase (Columbia, SC)
- …address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion ... valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is...an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:*… more
- iCIMS (Pierre, SD)
- …Cloud and related integrations. Acting as both a trusted technical advisor and customer advocate , the TSM drives platform adoption, optimizes configuration, and ... on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success… more
- DataRobot (Sacramento, CA)
- …scalable, high-impact post-sales technical engagement. As a key member of the Customer Success leadership team, the VP partners cross-functionally with Account ... strategy, ensuring alignment with company growth objectives and customer success metrics. + Lead the evolution...expansion and renewal. + Serve as the primary technical advocate for customers to Product and Engineering, influencing product… more
- Pegasystems (Boston, MA)
- …drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding relationships** ... Accomplished:** A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to help our customers… more