- Vivint (UT)
- …live- agent contacts successfully redirected to self-service solutions. + ** Customer Satisfaction (CSAT) - Self-Service** + Customer satisfaction score ... of progressive leadership experience in contact center operations, digital self-service, or customer experience roles. + Demonstrated success in deploying and… more
- Pegasystems (Boston, MA)
- …platforms, with 2+ years in leadership or team management roles. + Proven success in selling and implementing customer engagement solutions that demonstrate ... Consulting team, where individual contributors drive revenue growth through intelligent customer engagement solutions. As a Senior Manager, you'll lead and mentor… more
- United Airlines (Chicago, IL)
- …appropriate) + Transform the customer recovery journey by innovating across the customer and/or agent experience, evaluating ways to improve customer ... principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with...on day-to-day operations, iterative improvement, and strategic transformation. + Success for the role will be measured by the… more
- GE HealthCare (NM)
- **Job Description Summary** Evaluate complex, customer biomedical equipment issues, implement appropriate repairs; perform planned maintenance (PM), safety and ... environmental inspections and maintain effective customer relations. Follow as well as guide others as...and understanding of electronic and electro-mechanical devices. + Change agent and process oriented. + Exhibit the mentality that… more
- DuPont (Valley View, OH)
- …Quality Representative supports the organization through primarily serving as a delegated customer release agent . This role ensures product and process ... DSQR may be responsible for providing technical support to the management of customer programs and other relevant functions, with respect to the quality of products… more
- Teleperformance USA (El Paso, TX)
- **Category :** ** Customer Service/Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Howmet Aerospace (Laporte, IN)
- …Engineer provides leadership and guidance to the organization acting as a change agent to implement process improvement across the organization in the achievement of ... Purchase order and specification review leader focused on negotiation of customer requirements, advanced product quality planning and translation of requirements to… more
- Parker Hannifin Corporation (Hollis, NH)
- …Fluidics (PPF) business by developing and maintaining B2B customers and supporting customer projects within the assigned territory. The key customer roles ... and Anesthesia, Patient therapy, Molecular Analysis and Separations, and Agent Detection industries. Our broad portfolio of technologies include: miniature… more
- M&T Bank (Rochester, NY)
- …marketing, and operations of the branch. Serves as a foundation of building customer loyalty and growing and retaining customer relationships in the M&T ... the Bank's sales process. Plays key role in Relationship Management ( customer assessments, profiling for sales opportunities, account opening and lead-focused… more
- GE HealthCare (FL)
- …and planned maintenance (PM) on customers' basic biomedical equipment. Drives customer satisfaction through service excellence. This role requires the candidate to ... work onsite at our customer location. To provide onsite customer support,...familiar with technological programs (eg, Microsoft Office). + Change agent and process oriented. + Exhibit the mentality that… more