- Northrop Grumman (Colorado Springs, CO)
- …manpower requirements + Participate in proposal preparation to include negotiations with customer + Develop monthly forecasts of material and labor and conduct ... forecasts + Ensures value is being delivered to the customer and aligns technical, business, and execution strategies +...environment that encourages your growth and supports the mutual success of our people and our company. Northrop Grumman… more
- University of Iowa Community Credit Union (North Liberty, IA)
- …By monitoring adherence to regulatory requirements, internal policies, and customer service standards, the specialist helps mitigate risk, enhance operational ... lives, and enhance the vitality of the communities we serve. We know our success -now and in the future-is deeply rooted in fostering an engaging, diverse, and… more
- MetLife (Clarks Summit, PA)
- …of US Technology observability alerts, identify alerts leading to impactful customer incidents and escalated incident management * Ensure incidents are efficiently ... and provide recommendations * Understanding of Service Level Agreements (SLAs) and customer -facing metrics * Ability to collaborate in a matrixed environment to… more
- RTX Corporation (East Hartford, CT)
- …the MCE Aftermarket business related to over & above invoices for the end customer , where invoice volume and complexity is increasing year over year. The role will ... to identify over & above charges (charges outside a customer 's contract rate) and compile supporting documentation from maintenance...that accepting and responding to change is key to success . + Understands basic management approaches such as work… more
- Highmark Health (Harrisburg, PA)
- …root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also supports identification, documentation, and ... lifecycle, leveraging diverse technology skills and perspectives to drive project success . + Support various aspects of requirements testing (eg testing plan,… more
- DXC Technology (Nashville, TN)
- …other related duties as assigned or required daily + Must provide an elite customer service experience via letters or phone calls made internally or externally + ... identify opportunities to drive process improvements that positively impact the customer 's experience **Mandatory Qualifications:** + High School Diploma completed +… more
- Philadelphia Insurance Companies (Bala Cynwyd, PA)
- …Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America ... to potential solutions, considering project constraints, organizational architecture standards, customer business processes, and emerging technologies where applicable +… more
- JPMorgan Chase (Wilmington, DE)
- …Product, and Technology leadership to improve our issuer platform , deliver customer features, and support scrum teams. This role provides a unique opportunity ... of all Card and CCB domains impacting the Card Customer + Knowledge on Credit card Issuer platform and...to our global workforce are directly linked to our success . We are an equal opportunity employer and place… more
- DXC Technology (Nashville, TN)
- …business processes and assist in identifying areas for improvement to enhance customer and client experience. + Provide support in process improvement initiatives ... of senior team members. + Collect and analyze performance data to evaluate customer and client satisfaction. + Collaborate with team members on project tasks to… more
- Amazon (Seattle, WA)
- …talented, bright, and driven, and believe that world class support is critical to customer success . To build this rapidly growing business, you must be highly ... the financials, and 3) influencing decision-making to yield better financial and customer outcomes. Key job responsibilities * Partner with the AWS Business… more
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