- Confluent (St. Paul, MN)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...meet long-term customer satisfaction and renewals goalsIncrease customer executive engagement and help arrange for… more
- DocMatter Inc. (San Francisco, CA)
- …innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy and ... and client satisfaction. Requirements Qualifications + 5+ years of experience in Customer Success , Account Management, or Strategic Partnerships with experience… more
- Validity (Broomfield, CO)
- About the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, ... and remain engaged advocates of Validity's solutions. As a key member of our Customer Success team, you will manage a portfolio of clients, guiding them… more
- DoorDash (Los Angeles, CA)
- About the Team Our Strategic Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our ... as consultants, business analysts, project managers, SevenRooms advocates, and customer success professionals with a high level...as a customer champion and advocate. Ensure customer needs are communicated to executive teams… more
- Sprinklr (NY)
- …product rollout timelines-adjusted to market and org evolution. + ** Customer Empowerment** + Deliver stakeholder-specific enablement- executive workshops, ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer...here: The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a… more
- DoorDash (Miami, FL)
- About the Team The Customer Success Team at DoorDash's In-Store division is the heartbeat of our customers. We are a diverse, global team working to help our ... customers. About the Role We are looking for a Customer Success Specialist to help secure the...and become a trusted advisor with key stakeholders and executive sponsors using our product and service offerings. +… more
- Philips (Latham, NY)
- The Customer Success Director will provide people-management and/or strategic leadership and direction of employees and teams responsible for the delivery of ... services function within the market. **Your role:** **Define, build and scale the Customer Success strategy and transformation over a multi-year horizon.** + Act… more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...customer outcomes; including deciding when to include our executive team or c-suite in customer escalations,… more
- ActiveProspect, Inc. (Austin, TX)
- …for documenting prior express written consent for TCPA compliance. Job Summary The Senior Customer Success Manager (Sr. CSM) serves as a trusted advisor and ... up-to-date records of customer information and interactions in CRM and customer success platforms (eg, Salesforce). + Contribute to team playbooks,… more
- Amazon (Cupertino, CA)
- Description As a Principal Customer Success Specialist Connect within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you ... from one of our fastest growing solutions, Amazon Connect. You will develop customer success strategies, create playbooks, and build scalable frameworks that… more