- American Airlines (Dallas, TX)
- …Recovery Division. + Responsible for the management of a team of customer service representatives in a contact center environment dedicated to assisting customers ... limited to, net promoter score, call quality and productivity + Resolves customer service and operational problems + Evaluates individual and team performance… more
- American Airlines (Washington, VA)
- …job is a member of the Hubs and Gateways Team, within the Customer Experience Division. + Responsible for managing, developing, and coordinating all customer ... satisfaction and experience. **What you'll do** + Oversees day to day customer service operations including oversight of the ticket counter and gate activity in… more
- Baylor Scott & White Health (Dallas, TX)
- …on enabling cross-functional collaboration, coordination, and delivery of exceptional customer experience. This role will collaborate and partner closely with ... from discovery through execution within prescribed timelines, ensuring all success criteria are met. Develop project work plans and...Execute analysis to form hypothesis for how to solve customer problems and pain points by preparing and reviewing… more
- American Airlines (Charlotte, NC)
- …is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by leading, ... efforts in creating a safe, reliable operation while delivering an elevated customer experience. **What you'll do** + Drives operational excellence + Creates an… more
- SAP (Palo Alto, CA)
- …accelerate deal closure. + Strong alignment with the Account teams, Customer Success Partners, & Partner Business Manager to drive successful adoption and ... market research to stay informed about industry trends and customer needs. + ** Customer Engagement and Relationship Management** + Build and maintain strong… more
- American Airlines (Las Vegas, NV)
- …job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for directing and coordinating all above the wing and ... below the wing department activities through subodinate supervisors, customer service coordinators, and contractor management. **What you'll do** + Review and… more
- ServiceNow, Inc. (Santa Clara, CA)
- …maximize the value of their ServiceNow solutions. The team collaborates to drive customer value and success through AI-native and self-serve digital experiences ... the get-go. Learn more about our team here https://www.linkedin.com/company/servicenow/life/userexperience/ ** Customer & Partner Experience team:** This position within … more
- Natural Grocers (Denver, CO)
- …- ability to inspire others and gain trust and credibility with team members + Proven success in one or more Department Manager positions. + Minimum 6 months in ... by an Operations and Leadership expert (the SMART Program Manager ) in preparation for moving into a Store ...as you lead crewmembers in delivering a world class customer experience to every customer and operational… more
- Amazon (Sparks, NV)
- …bright, motivated, hardworking individual to fill the Data Center Logistics Manager position. This impactful position requires analytical strength, attention to ... detail, open communication and the ability to work autonomously. The Logistics Manager partners with Infrastructure teams and a wide array of Amazon stakeholders to… more
- Concentrix (Greenville, SC)
- …knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Manager role include: + ... growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of… more