- FirstEnergy (Akron, OH)
- …on-site and will be located in the Akron office. The **Director, Customer Contact Centers** provides strategic leadership and operational oversight for delivering ... premier customer experience support for 6 million FirstEnergy customers. Oversees...and implement strategies to drive career development opportunities. + Partner with senior leadership to align contact center operations… more
- Microsoft Corporation (Los Angeles, CA)
- …are passionate about cloud computing and believe that extraordinary support is critical to customer success . As a Senior Azure Advanced Customer Engineer - ... In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects,...feedback loop with the customers on product features. + Partner with other teams (eg, program managers, software engineers,… more
- Toyota (Chandler, AZ)
- …people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save time applying, ... at this time. **Who we're looking for** Toyota's - Mazda Financial Services Customer Services Department is looking for a passionate and highly motivated Mazda… more
- PagerDuty (San Francisco, CA)
- …(CSAT), and operational efficiency. + Partner with Product, Engineering, Sales, and Customer Success to ensure a seamless customer journey and rapid ... SOC2, and others as required. **Qualifications:** + 10+ years of experience in customer support or customer success , with at least 5 years in a senior… more
- Sanofi Group (Morristown, NJ)
- …Business, Marketing, Analytics, Statistics, or related field preferable + 8+ years in customer experience, customer success , product management, or service ... customer experience with retention, revenue growth, and long-term success . If you excel at turning ambiguity into structure...Six Sigma to identify causes and prioritize improvements. + Partner with Sales to link CX improvements to renewal,… more
- Microsoft Corporation (Charlotte, NC)
- …are passionate about cloud computing and believe that extraordinary support is critical to customer success . As a Azure Advanced Cloud Engineer 2 - Customer ... In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects,...the customers on product features. + With minimal guidance, partner with other teams (eg, program managers, software engineers,… more
- Ricoh Americas Corporation (Queens Village, NY)
- …and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital ... **Job Title: Area Customer Service Coordinator** Join our team as an...deliver the services, solutions, and technologies that empower business success . We are looking for talented, inspired individuals to… more
- Parker Hannifin Corporation (Lexington, KY)
- …promptly and effectively to exceed expectations. + Promote best practices and share success stories across teams to foster a customer -centric mindset. + Lead ... direct engagement, feedback, and collaboration with internal teams. + Partner with Group and Division leaders to create and...and supply chain coordination is a plus. + Demonstrated success in building customer loyalty and enhancing… more
- Fiserv (Berkeley Heights, NJ)
- …at Fiserv. **Job Title** Sr. Manager of Product Operations - SMB Digital Customer Experience (CX) & Engagement **Sr. Manager of Product Operations - SMB Digital ... Customer Experience (CX) & Engagement** **About the Role** Join...management, service touchpoints) **Digital Service & Support Excellence** + Partner with Support, Product, and Engineering to deliver consistent,… more
- Trellix (Madison, WI)
- …and customer quotes that align to sales plays and product priorities + Partner with Product Marketing and customer facing teams to identify customers for use ... **_Job Title:_** Customer Advocacy & Marketing Specialist **About Skyhigh Security:**...Advocacy & Marketing Specialist to help bring our customers' success stories to life. This role is ideal for… more