- FirstEnergy (Akron, OH)
- …through efficient employee experience lifecycle processes, reliable systems, and empowered teams. Partner with business leaders to align customer care strategies ... reporting of Customer Experience KPIs that monitor channel development and success that support the Engaged Customer Relationship (ECR) score and associated… more
- FirstEnergy (Akron, OH)
- …on-site and will be located in the Akron office. The **Director, Customer Contact Centers** provides strategic leadership and operational oversight for delivering ... premier customer experience support for 6 million FirstEnergy customers. Oversees...and implement strategies to drive career development opportunities. + Partner with senior leadership to align contact center operations… more
- Microsoft Corporation (Los Angeles, CA)
- …are passionate about cloud computing and believe that extraordinary support is critical to customer success . As a Senior Azure Advanced Customer Engineer - ... In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects,...feedback loop with the customers on product features. + Partner with other teams (eg, program managers, software engineers,… more
- Toyota (Chandler, AZ)
- …people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save time applying, ... at this time. **Who we're looking for** Toyota's - Mazda Financial Services Customer Services Department is looking for a passionate and highly motivated Mazda… more
- PagerDuty (San Francisco, CA)
- …(CSAT), and operational efficiency. + Partner with Product, Engineering, Sales, and Customer Success to ensure a seamless customer journey and rapid ... SOC2, and others as required. **Qualifications:** + 10+ years of experience in customer support or customer success , with at least 5 years in a senior… more
- Sanofi Group (Morristown, NJ)
- …Business, Marketing, Analytics, Statistics, or related field preferable + 8+ years in customer experience, customer success , product management, or service ... customer experience with retention, revenue growth, and long-term success . If you excel at turning ambiguity into structure...Six Sigma to identify causes and prioritize improvements. + Partner with Sales to link CX improvements to renewal,… more
- Microsoft Corporation (Charlotte, NC)
- …are passionate about cloud computing and believe that extraordinary support is critical to customer success . As a Azure Advanced Cloud Engineer 2 - Customer ... In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects,...the customers on product features. + With minimal guidance, partner with other teams (eg, program managers, software engineers,… more
- Ricoh Americas Corporation (Queens Village, NY)
- …and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital ... **Job Title: Area Customer Service Coordinator** Join our team as an...deliver the services, solutions, and technologies that empower business success . We are looking for talented, inspired individuals to… more
- Parker Hannifin Corporation (Lexington, KY)
- …promptly and effectively to exceed expectations. + Promote best practices and share success stories across teams to foster a customer -centric mindset. + Lead ... direct engagement, feedback, and collaboration with internal teams. + Partner with Group and Division leaders to create and...and supply chain coordination is a plus. + Demonstrated success in building customer loyalty and enhancing… more
- Fiserv (Berkeley Heights, NJ)
- …at Fiserv. **Job Title** Sr. Manager of Product Operations - SMB Digital Customer Experience (CX) & Engagement **Sr. Manager of Product Operations - SMB Digital ... Customer Experience (CX) & Engagement** **About the Role** Join...management, service touchpoints) **Digital Service & Support Excellence** + Partner with Support, Product, and Engineering to deliver consistent,… more