- Amazon (Seattle, WA)
- …change. This role is crucial in shaping how Amazon understands and responds to customer needs at scale. Success requires both creative problem solving and ... and iterative testing - Build compelling narratives that connect customer insights to business opportunities - Partner ...drive decisions A day in the life As a Senior UX Designer for Amazon Customer Service,… more
- Qualtrics (Chicago, IL)
- …over 5,000 people across the globe who think that's work worth doing. ** Senior Manager, Technology Consulting (Implementation), CX** **Why We Have This Role** At ... the company continues to grow. You will be the senior manager for our CX teams in our Chicago...be the ideal place for you. **How You'll Find Success ** + Effective Coaching: Provide coaching and mentorship to… more
- Baylor Scott & White Health (Dallas, TX)
- …and serve our patients and customers. **ESSENTIAL FUNCTIONS OF THE VOICE OF CUSTOMER SENIOR ANALYST** **Program Strategy, Execution and Integration:** + Execute ... in Dallas, Texas.** We're seeking a strategic and data-driven Senior Analyst to join our Voice of Customer...closing the loop based on region or facility). **KEY SUCCESS FACTORS** 1. **Voice of Customer Program… more
- PNC (Pittsburgh, PA)
- …employees feel respected, valued and have an opportunity to contribute to the company's success . As a Senior Portfolio Analytics & Strategy Manager within PNC's ... is at the heart of that vision. As a Senior Portfolio & Strategy Manager supporting Credit Card Marketing...for acquisition campaigns, ensuring alignment with business goals and customer needs. * Partner with Marketing, Digital,… more
- PNC (Pittsburgh, PA)
- …employees feel respected, valued and have an opportunity to contribute to the company's success . As a Senior Portfolio Analytics & Strategy Analyst within PNC's ... Balance Sheet Analytics & Modeling Marketing and Customer Analytics organization, you can be based in Pittsburgh...is at the heart of that vision. As a Senior Portfolio Analyst, within Credit Card Marketing Strategy, you'll… more
- ServiceNow, Inc. (San Diego, CA)
- …Content Creation** : Craft and drive compelling narratives around product innovation, customer success , and ROI. Develop messaging, press materials, and content ... tech, and industry outlets. As a **trusted counselor to senior executives and a connector across the busines** s,...conversations about AI-driven enterprise and public sector transformation. Using partner and customer examples as proof points,… more
- L. L. Bean, Inc. (Freeport, ME)
- …best of their experience and talents and truly thrive. LL Bean is seeking a Senior Product Manager, Customer Marketing to join its dynamic Marketing team based ... in Freeport, Maine. Position Summary The Senior Product Manager - Customer Marketing will...execution and integration. Data-Driven Optimization + Establish and monitor success metrics to evaluate Customer Marketing effectiveness… more
- Amazon (Bellevue, WA)
- …analysis, customer insights, technical constraints/opportunities, and business insights * Partner closely with business and development teams to plan and balance ... return or resolve things if it doesn't? Amazon Delivery's Customer Experiences team (ADX CX) is seeking our next... Experiences team (ADX CX) is seeking our next Senior UX Designer to transform these moments of anxiety… more
- TreeHouse Foods, Inc. (Bentonville, AR)
- …AR Bentonville (A St.) **Job Type:** Field Sales **Job Posting Title:** Senior Manager, Customer and Category Management **About Us** **:** TreeHouse ... Description:** **_About the Role:_** TreeHouse Foods is seeking a Senior Manager, Customer Business (formally Sr. ...a private label food and beverage leader focused on customer brands and custom products. When customers partner… more
- PagerDuty (San Francisco, CA)
- …(CSAT), and operational efficiency. + Partner with Product, Engineering, Sales, and Customer Success to ensure a seamless customer journey and rapid ... as required. **Qualifications:** + 10+ years of experience in customer support or customer success ,...success , with at least 5 years in a senior leadership role. + Experience with AI/automation in support… more