- 3M (Maplewood, MN)
- …+ Assuring compliance to 3M Code of Conduct, external regulations, customer requirements, internal requirement, and industry standards (ISO9001, IATF16949 or other). ... drive data driven decisions by being a Subject Matter Expert (SME) in statistical techniques. + Promoting continuous improvement...kaizen, 8D, FMEA, MSA and Control Plans. + Reviewing customer product complaints for timely customer feedback… more
- ServiceNow, Inc. (Austin, TX)
- …mile for the customer , and will break down all barriers to ensure customer success + Interacts well with both technical and non-technical customers, attains ... everyone. Business Job Title: Principal Workflow Architect, Core Business Workflows, CEG Expert Services Organization: Customer Excellence Group, Expert … more
- SAP (San Ramon, CA)
- …teams, partners, and customer success teams-supporting the full customer lifecycle with expert guidance, solution architecture, and scalable best ... expert for Data & Analytics solutions within our Customer Advisory organization. You will leverage your deep expertise...assets throughout customer engagements + Partner with Customer Success , Product Management, Value Engineering, and… more
- Google (New York, NY)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... liaison to Sales teams, providing timely communications on incentive balances and expert support to resolve incentive deployment issues and complexities to ensure… more
- TD Bank (Mount Laurel, NJ)
- …across the bank + Partner effectively with Enterprise counterparts to ensure program success + Facilitate small group sessions in workshop setting in order to drive ... that matter through the employee life cycle (welcomes, milestones, spotlights) Customer Accountabilities: + Leads the development and/or implementation of specific… more
- Iron Mountain (Phoenix, AZ)
- …elevate the power of your work at Iron Mountain. We provide expert , sustainable solutions in records and information management, digital transformation services, ... customers, and IMDC's vision is required to be a success in this role. This is a full-time shift...tickets using IMDC's ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Create tickets… more
- Comcast (Houston, TX)
- …customers, products and industries. + Helps to create reporting to measure success of Marketing programs. + Consistent exercise of independent judgment and ... Manages event budgets, timelines, and reporting metrics to evaluate success and ROI. **Employees at all levels are expected...for how you do your job. + Own the customer experience - think and act in ways that… more
- EchoStar (Englewood, CO)
- …Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. **Department Summary** Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and ... responsible for setting our call center operations up for success . They will be responsible for overseeing the processes...business changes, and implementing change to facilitate a superior customer experience. This role is on a corporate team… more
- Wells Fargo (Irving, TX)
- …improvements within the portfolio + Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio + ... identified issues for resolution + Make decisions on complex customer issues + Partner with managers to resolve issues...+ Lead team and serve as a subject matter expert for the department + Collaborate and consult with… more
- Southern Company (Naperville, IL)
- …Services, including Municipalities/Government accounts. The position involves a blend of customer service, data analysis, and reporting. The incumbent will address ... and distributing various reports (Excel, PDF, Power BI) to stakeholders. 2. ** Customer and Stakeholder Support:** Manage and monitor inquiries from both internal and… more