- PPL Corporation (Allentown, PA)
- …Responsibilities + Leads a team of 20 to ensure efficient, high-quality customer support while maintaining high employee engagement + Overall accountability ... + Leads a team of 20 to ensure efficient, high-quality customer support while maintaining high employee engagement + Overall accountability for development… more
- GE Appliances, a Haier company (Louisville, KY)
- … Customer Success team with expertise in quality, technical service, customer support , training, and parts operations. + Create professional development ... Support , Training, Warranty, and Parts into one seamless customer experience, ensuring our residential, light commercial and commercial customers receive… more
- Intuit (Plano, TX)
- …strategy** is strongly preferred. + Deep understanding of **SaaS platforms** , customer support systems, and customer success best practices. ... + Serve as a technical authority and escalation point for complex customer and support issues. + Work hands-on with product, customer success, and… more
- Crane Aerospace & Electronics (Burbank, CA)
- … customer base + Process warranty returns and ensure timely processing to support customer requirements + Establish and grow relationships with our ... coordination to convey pricing and delivery information back to the customer + Support accounts receivables to address past due payment issues for assigned… more
- Coinbase (Des Moines, IA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based assistants, or… more
- iHeartMedia (Riverside, CA)
- …for local AEs. **What You'll Need:** * 1-2 years of sales or customer service experience preferred. * Strong communication and organizational skills. * Familiarity ... with CRM tools (SFDC) and digital advertising products. **What You'll Bring:** **Compensation:** Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment… more
- Concentrix (Madison, WI)
- …Tax (Seasonal, Bilingual: English / Spanish) working from home, you will: + Provide inbound customer support using a call flow guide in the customer 's ... customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions… more
- Concentrix (Columbus, OH)
- …Customer Service Rep - Financial working from home, you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic ... customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions… more
- Concentrix (Columbus, OH)
- … Service Rep - Tax (Seasonal) working from home, you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic technical ... customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions… more
- Cengage Group (New Orleans, LA)
- …feedback from customers to drive product enhancements, marketing initiatives, and customer support improvements. + Performance measurement and reporting: ... and development **:** Staffs and drives a successful culture and customer -centric team. Implements change successfully through preparing team, being clear,… more