- Microsoft Corporation (Atlanta, GA)
- …a 24x7x365 global support environment. * Case Ownership - Directly own a subset of customer support cases from end to end. Deliver a great customer ... who are passionate about cloud computing and believe that extraordinary support is critical to customer success. We are Azure Customer Engineering (ACE) -… more
- Access Dubuque (Dubuque, IA)
- …in cooperation with our product development team. + Troubleshooting and logging customer support requests. + Prioritizing and escalating issues when needed. ... and productivity improvement. The Technical Specialist's primary role is to support the Customer Success and Product Development teams in relation to all… more
- Wolters Kluwer (Wilmington, DE)
- …tools (reports, case studies, client references, etc.) to win and maintain customer support + Manage and nurture relationships with key decision-makers ... the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support , Enterprise Support , Research & Analytics,… more
- Broadcom (Palo Alto, CA)
- …the knowledge you have gained. You will quickly learn to troubleshoot and handle customer support requests individually and use your experience + new skills ... global team. Once achieved, you will begin to troubleshoot customer issues with the support of tenured...spoken and written English language. Work independently to resolve Customer issues and support the management team… more
- Oracle (Atlanta, GA)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... the Support Renewal Representative is to act as a customer liaison for all Premier Support Service's questions and order quoting and processing. Working in a… more
- Safran (Liberty, MS)
- …. * Support internal and external status and escalation meetings. * Support customer KPI inputs and management. Identify opportunities for improvement and ... dispute errors with customers. * Support customer forecast meetings and discussions. Ensure any adjustments in production requirements are updated in M3 and… more
- Palo Alto Networks (Santa Clara, CA)
- …activation, and initial support entitlement setup within platforms like the Customer Support Portal. + Enhance customer account management capabilities, ... product usage, and health. This involves linking entitlements to customer accounts and Customer Support Portal (CSP) relationships. + Oversee the… more
- Parker Hannifin Corporation (Miami, FL)
- Customer Account Spec - MILITARY Group: Aerospace Group N. America Division: Customer Support Operations (CSO) Location : USA MIAMI FL Job Family : ... is a global leader of integrated MRO services and support . We are renowned for our exceptional customer service and expertise at every stage of the aircraft… more
- Robert Half Technology (Durham, NC)
- …can effectively collaborate across teams. Key Responsibilities + Provide responsive, professional customer support in an independent, remote work environment. + ... + Share constructive feedback and suggestions for improving internal processes and customer support practices. + Maintain a positive, cooperative, and… more
- Global Industrial (Milwaukee, WI)
- …focus. As customers need products and materials to run their business, they require customer support to meet and exceed expectations. This position is aligned to ... meetings to understand the needs and initiatives of the sales unit. * Provides customer support to include any of the following requests based on support … more